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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 211-220 out of 350

UI

User in Human Resources

07/23/18

5 out of 5

Great Simple Staff Scheduler

What do you like best? After looking at multiple systems for scheduling we came across When I Work. It is simple to use and our employees love it. We allow our employees to do some work from home where they can easily add to their time sheets. Scheduling employees is easy especially when they put their preferences and availabilities in. It also allows for employees to trade and swap shifts if a conflict comes up allowing for management to have one less thing to work about. What do you ...

Read more

07/23/18

5 out of 5

Great Simple Staff Scheduler

What do you like best? After looking at multiple systems for scheduling we came across When I Work. It is simple to use and our employees love it. We allow our employees to do some work from home where they can easily add to their time sheets. Scheduling employees is easy especially when they put their preferences and availabilities in. It also allows for employees to trade and swap shifts if a conflict comes up allowing for management to have one less thing to work about. What do you ...

Read more

07/17/18

4 out of 5

When I work has good scheduling features

What do you like best? I like that you can use the app to switch shifts with other workers as well as the fact that there are descriptions for the time slot you are alotted. I also enjoy the early reminders before work. What do you dislike? I do not like the process to take work off or that if you drop a shit the fact that it will leave you on the schedule unless someone else decides to take the shift. sometimes it can be a real life communication but wont happen in time on the app. ...

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JK

Jazmine K

07/17/18

4 out of 5

When I work has good scheduling features

What do you like best? I like that you can use the app to switch shifts with other workers as well as the fact that there are descriptions for the time slot you are alotted. I also enjoy the early reminders before work. What do you dislike? I do not like the process to take work off or that if you drop a shit the fact that it will leave you on the schedule unless someone else decides to take the shift. sometimes it can be a real life communication but wont happen in time on the ...

Read more

07/12/18

5 out of 5

When I Work is Great

What do you like best? I really like the UI and the ability to add templates for my scheduling, notifications and the customer support. What do you dislike? Nothing really comes to mind. I have a free account with them and have no complaints. What business problems are you solving with the product? What benefits have you realized? Weekly schedules for the support team

AI

Administrator in Computer Software

07/12/18

5 out of 5

When I Work is Great

What do you like best? I really like the UI and the ability to add templates for my scheduling, notifications and the customer support. What do you dislike? Nothing really comes to mind. I have a free account with them and have no complaints. What problems are you solving with the product? What benefits have you realized? Weekly schedules for the support team

UI

User in Law Enforcement

07/10/18

4.5 out of 5

WhenIwork Experience

What do you like best? I love the flexibility of this program with scheduling. There are various options when putting in availability so you're able to put down specific times, of when you'll be both available and not. The interface is also very easy to use, and customer service is quick to respond. What do you dislike? The phone app tends to glitch occasionally, and there are some options not available on the phone app. The syncing between phone and desktop needs a little work as ...

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07/10/18

4.5 out of 5

WhenIwork Experience

What do you like best? I love the flexibility of this program with scheduling. There are various options when putting in availability so you're able to put down specific times, of when you'll be both available and not. The interface is also very easy to use, and customer service is quick to respond. What do you dislike? The phone app tends to glitch occasionally, and there are some options not available on the phone app. The syncing between phone and desktop needs a little work as ...

Read more

LK

Lissa K

07/10/18

3.5 out of 5

Easy scheduling and templaytes

What do you like best? I like the ability to create shift templates and copy the previous weeks schedule so that I only have to make a few adjustments each time I create the schedule for the week What do you dislike? I can't differentiate between employees on an hourly wage and contractors paid per each class they teach versus hours. Recommendations to others considering the product: We are in the process of switching platforms because we are in need of HR as well as more ...

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07/10/18

3.5 out of 5

Easy scheduling and templaytes

What do you like best? I like the ability to create shift templates and copy the previous weeks schedule so that I only have to make a few adjustments each time I create the schedule for the week What do you dislike? I can't differentiate between employees on an hourly wage and contractors paid per each class they teach versus hours. Recommendations to others considering the product We are in the process of switching platforms because we are in need of HR as well as more assistance ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].