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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 221-230 out of 350

UI

User in Hospitality

07/05/18

5 out of 5

Fantastic product!

What do you like best? Easy scheduling for the workplace, and it’s easy to see who is working in the company. What do you dislike? How I have to specify where I am when clocking in - the GPS is not super accurate. Recommendations to others considering the product: Helpful and comprehensive. What problems are you solving with the product? What benefits have you realized? Scheduling.

07/05/18

5 out of 5

Fantastic product!

What do you like best? Easy scheduling for the workplace, and it’s easy to see who is working in the company. What do you dislike? How I have to specify where I am when clocking in - the GPS is not super accurate. Recommendations to others considering the product Helpful and comprehensive. What business problems are you solving with the product? What benefits have you realized? Scheduling.

06/28/18

4 out of 5

It's a pretty good system easy to use free to employees.

What do you like best? The fact that I can call meetings get requests in a good time manner not short. What do you dislike? Nothing that I didn't dislike I think it was better then other hot scheduling aps. The no charge for the ap helps alot no excuses from staff to not get ap What business problems are you solving with the product? What benefits have you realized? Communication with my staff

UI

User in Restaurants

06/28/18

4 out of 5

It's a pretty good system easy to use free to employees.

What do you like best? The fact that I can call meetings get requests in a good time manner not short. What do you dislike? Nothing that I didn't dislike I think it was better then other hot scheduling aps. The no charge for the ap helps alot no excuses from staff to not get ap What problems are you solving with the product? What benefits have you realized? Communication with my staff

06/28/18

3 out of 5

Efficient and customer friendly but it has glitches.

What do you like best? It is easy to schedule. Works well for a large group of people What do you dislike? It takes a long time to load and organize. What business problems are you solving with the product? What benefits have you realized? Mostly scheduling. It is easy to have all the information in one page

AI

Administrator in Consumer Services

06/28/18

3 out of 5

Efficient and customer friendly but it has glitches.

What do you like best? It is easy to schedule. Works well for a large group of people What do you dislike? It takes a long time to load and organize. What problems are you solving with the product? What benefits have you realized? Mostly scheduling. It is easy to have all the information in one page

UI

User in Primary/Secondary Education

06/27/18

4 out of 5

Good way to organize but with very confusing details

What do you like best? The idea of having a software that allows me to organize my schedule What do you dislike? The difference between the web version and the app on my phone plus the availability Recommendations to others considering the product: It's a good system to schedule your shift and to be aware of all the coworkers that you work with or could help you, and a very good system to keep track of everything you do. What problems are you solving with the product? What ...

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AB

Alber B

06/27/18

4 out of 5

Swap and dropping shifts

What do you like best? How employees can comunicate and get their shifts covered. It is easy for employes to communicate about getting their shifts covered from the co-workers. Moreover, it’s easy to drop or swap part of the shifts and see who is available. What do you dislike? I don’t like how setting availability is confusing. What problems are you solving with the product? What benefits have you realized? I am a supervisior. I create and edite shifts. I fix time sheets.

06/27/18

4 out of 5

Good way to organize but with very confusing details

What do you like best? The idea of having a software that allows me to organize my schedule What do you dislike? The difference between the web version and the app on my phone plus the availability Recommendations to others considering the product It's a good system to schedule your shift and to be aware of all the coworkers that you work with or could help you, and a very good system to keep track of everything you do. What business problems are you solving with the product? What ...

Read more

06/27/18

4 out of 5

Swap and dropping shifts

What do you like best? How employees can comunicate and get their shifts covered. It is easy for employes to communicate about getting their shifts covered from the co-workers. Moreover, it’s easy to drop or swap part of the shifts and see who is available. What do you dislike? I don’t like how setting availability is confusing. What business problems are you solving with the product? What benefits have you realized? I am a supervisior. I create and edite shifts. I fix time sheets.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].