9.4
SpotScore
When I Work Reviews in September 2026: User Ratings, Pros & Cons
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When I Work Reviews & Ratings
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Spotsaas Editor’s POV
When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more
When I Work pros and cons
User-friendly interface makes scheduling and navigation easy for both employers and employees.
Mobile app lets users manage schedules, swap shifts, and receive notifications on the go.
Saves time on team scheduling and shift management compared to spreadsheets.
Staff can independently manage shift requests, time off, and unavailability, reducing employer workload.
Mobile app lacks some critical functionalities available in the desktop version.
Setting up complex organizations with multiple departments or job functions requires extra effort.
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Showing 201-210 out of 360
A
Anonymous
11/01/18
Useful
What do you like best? It's easy to use. It gives relevant information of my schedule. Tells me how many hours I'll be working and it facilitates contact with coworkers. What do you dislike? There is nothing that I dislike so far. I wish it would do more than inform me about my schedule. For instance, I would like it to track my location when I'm working. What business problems are you solving with the product? What benefits have you realized? It is benefitial that it counts for me ...
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JR
Jennifer R
11/01/18
Makes. Communication a snap
What do you like best? I like the ease of communicating with coworkers with Work Chat. It makes for shift swapping easy in case of emergency. Ability to clock in or out. Check daily/weekly hours. What do you dislike? It seems to update frequently. Sometimes the updates glitch in the beginning. What problems are you solving with the product? What benefits have you realized? Employees can chat and swap shifts amongst each other. Issuing the schedule is extremely easy.
AI
Administrator in Alternative Medicine
10/27/18
Good but can be optimized better
What do you like best? I like how I can drop and pick up shifts from my Co workers, the app makes this process quite easy. What do you dislike? The notifications on the app are inconsistent and perhaps a small note page to discuss schedules with friends will be helpful. Recommendations to others considering the product: Will be quite useful for small businesses. What problems are you solving with the product? What benefits have you realized? We were trying to sync two ...
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A
Anonymous
10/27/18
Good but can be optimized better
What do you like best? I like how I can drop and pick up shifts from my Co workers, the app makes this process quite easy. What do you dislike? The notifications on the app are inconsistent and perhaps a small note page to discuss schedules with friends will be helpful. Recommendations to others considering the product Will be quite useful for small businesses. What business problems are you solving with the product? What benefits have you realized? We were trying to sync two ...
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E
Essie
10/10/18
Great platform for employee scheduling
PROS & CONS What are the best aspects of this product? I am impressed with When I Work because it is easy to use and can be changed and updated anywhere. The check-in features look great because they work seamlessly. What aspects are problematic or could work better? I think the main drawback is it is not easy to use the platform for payroll management. What specific problems in your company were solved by this product? We use When I Work to schedule employees’ shifts and for ...
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E
Essie
10/10/18
Great platform for employee scheduling
PROS & CONS What are the best aspects of this product? I am impressed with When I Work because it is easy to use and can be changed and updated anywhere. The check-in features look great because they work seamlessly. What aspects are problematic or could work better? I think the main drawback is it is not easy to use the platform for payroll management. What specific problems in your company were solved by this product? We use When I Work to schedule employees’ shifts and for ...
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A
Anonymous
10/06/18
Easy scheduling
What do you like best? Easy to add remove and modify employees in various positions or departments and changes to schedules What do you dislike? Employees have option to disregard schedule confirmation. Hard to manage availability Recommendations to others considering the product You will have to really stay of top of managing employee availability. Otherwise everything is great. What business problems are you solving with the product? What benefits have you realized? Schedule ...
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AI
Administrator in Entertainment
10/06/18
Easy scheduling
What do you like best? Easy to add remove and modify employees in various positions or departments and changes to schedules What do you dislike? Employees have option to disregard schedule confirmation. Hard to manage availability Recommendations to others considering the product: You will have to really stay of top of managing employee availability. Otherwise everything is great. What problems are you solving with the product? What benefits have you realized? ...
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A
Anonymous
09/24/18
Best schedule maker
What do you like best? It’s easy to use and convenient . And you can keep in touch with everyone of your employees just through when I work. What do you dislike? Everything’s great nothing to dislike , it’s so easy to use What business problems are you solving with the product? What benefits have you realized? It keeps us organized and well-maintained , Employees can get in touch with each other if they need to switch shifts or have a day off
AI
Administrator in Restaurants
09/24/18
Best schedule maker
What do you like best? It’s easy to use and convenient . And you can keep in touch with everyone of your employees just through when I work. What do you dislike? Everything’s great nothing to dislike , it’s so easy to use What problems are you solving with the product? What benefits have you realized? It keeps us organized and well-maintained , Employees can get in touch with each other if they need to switch shifts or have a day off
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].