spotsaas-logo
Get Listed

9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

Streamline your workforce, boost your bottom line.

4.5

Add to compare

Starts from $2/User

Request a Quote

When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 161-170 out of 350

AI

Administrator in Consumer Services

02/21/19

5 out of 5

Nothing else like it

What do you like best? The layout of this software is second to none. We have checked out many scheduling options but none are as easy to read as When I Work! The ability to see a full week’s schedule at once, organized by staff member, filterable by position or location... it’s just so easy! What do you dislike? I wish it was oriented to service businesses and had a client facing portal. But, that’s not what it is built for. What problems are you solving with the product? What ...

Read more

02/21/19

5 out of 5

Nothing else like it

What do you like best? The layout of this software is second to none. We have checked out many scheduling options but none are as easy to read as When I Work! The ability to see a full week’s schedule at once, organized by staff member, filterable by position or location... it’s just so easy! What do you dislike? I wish it was oriented to service businesses and had a client facing portal. But, that’s not what it is built for. What business problems are you solving with the product? ...

Read more

UI

User in Internet

02/20/19

4.5 out of 5

Good reliable business software

What do you like best? As an employee I love how it makes it easy for me to see my schedule and, more impressively, to swap shifts, drop shifts, and pick up shifts from other team members. For employees who work part time and need hours this is a very valuable service. What do you dislike? They could stand to improve their error handling; I had to do a password recovery and it took more than a few days to get resolved. Please note that this might have been my particular workplace's ...

Read more

02/20/19

4.5 out of 5

Good reliable business software

What do you like best? As an employee I love how it makes it easy for me to see my schedule and, more impressively, to swap shifts, drop shifts, and pick up shifts from other team members. For employees who work part time and need hours this is a very valuable service. What do you dislike? They could stand to improve their error handling; I had to do a password recovery and it took more than a few days to get resolved. Please note that this might have been my particular workplace's ...

Read more

JT

Jordan T

02/12/19

5 out of 5

Great scheduling app.

What do you like best? I like the reminders each day whenever I have a shift. I also like the ability to set my availability and request time off and drop/swap shifts right from the app. I love the calendar view because it helps me plan out my week and see upcoming shifts. When I Work is helpful because it allows managers to release the schedules weeks (and even months) ahead of time. What do you dislike? I don't like the number of steps you have to go through to set availability. ...

Read more

02/12/19

5 out of 5

Great scheduling app.

What do you like best? I like the reminders each day whenever I have a shift. I also like the ability to set my availability and request time off and drop/swap shifts right from the app. I love the calendar view because it helps me plan out my week and see upcoming shifts. When I Work is helpful because it allows managers to release the schedules weeks (and even months ahead of time. What do you dislike? I don't like the number of steps you have to go through to set availability. I've ...

Read more

02/11/19

5 out of 5

Great

What do you like best? It’s very efficient, helpful, and exciting What do you dislike? It can sometimes be confusing, and disappointing What business problems are you solving with the product? What benefits have you realized? It places responsibility on the employee side

AI

Administrator in Fine Art

02/11/19

5 out of 5

Great

What do you like best? It’s very efficient, helpful, and exciting What do you dislike? It can sometimes be confusing, and disappointing What problems are you solving with the product? What benefits have you realized? It places responsibility on the employee side

AI

Administrator in Entertainment

01/29/19

4 out of 5

User friendly and great resources

What do you like best? Easy of transition between schedule and payroll system. Integrates perfectly with gusto payroll. You can easily have staff set their availability and request time off, so no need to fiddle with excel or keep up with requests. Staff can chat or watch videos if they have questions about any functions with the software. If I have questions about anything or suggestions, it is very easy to relay that information. What do you dislike? Too many features have been ...

Read more

01/29/19

4 out of 5

User friendly and great resources

What do you like best? Easy of transition between schedule and payroll system. Integrates perfectly with gusto payroll. You can easily have staff set their availability and request time off, so no need to fiddle with excel or keep up with requests. Staff can chat or watch videos if they have questions about any functions with the software. If I have questions about anything or suggestions, it is very easy to relay that information. What do you dislike? Too many features have been ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].