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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

Streamline your workforce, boost your bottom line.

4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 151-160 out of 350

UI

User in Sports

03/24/19

5 out of 5

When I Work streamlines what used to be a hectic iCalendar/Google Calendar

What do you like best? It makes scheduling yourself for weeks at a time a breeze! It’s like iCal but for your coworkers and supervisor to view too. No more excel docs or long emails from the boss to the entire staff in order to outline the work schedules every.single.day. What do you dislike? The formatting on the calendar is a little wonky sometimes on both my computer and mobile device; the time slots sometimes extend outside the box, making them impossible to click on. Past ...

Read more

03/24/19

5 out of 5

Makes Scheduling Easy!

What do you like best? It's scheduler is easy to use and I love that you can save templates for shifts to make it a breeze. What do you dislike? I do wish it was a bit easier to use at first. It didn't take a lot of time, but there was definitely a learning curve. I also would have liked it if they had a support phone number. What business problems are you solving with the product? What benefits have you realized? We were scheduling using a Google Spreadsheet that become ...

Read more

03/24/19

5 out of 5

When I Work streamlines what used to be a hectic iCalendar/Google Calendar

What do you like best? It makes scheduling yourself for weeks at a time a breeze! It’s like iCal but for your coworkers and supervisor to view too. No more excel docs or long emails from the boss to the entire staff in order to outline the work schedules every.single.day. What do you dislike? The formatting on the calendar is a little wonky sometimes on both my computer and mobile device; the time slots sometimes extend outside the box, making them impossible to click on. Past shifts ...

Read more

LH

Lisa H

03/24/19

5 out of 5

Makes Scheduling Easy!

What do you like best? It's scheduler is easy to use and I love that you can save templates for shifts to make it a breeze. What do you dislike? I do wish it was a bit easier to use at first. It didn't take a lot of time, but there was definitely a learning curve. I also would have liked it if they had a support phone number. What problems are you solving with the product? What benefits have you realized? We were scheduling using a Google Spreadsheet that become increasingly ...

Read more

03/03/19

5 out of 5

Great solution. Just didn't work for us.

What do you like best? When I work is a great solution. We were very impressed by what we saw in the demos for how this solution could streamline our scheduling process. What do you dislike? Unfortunately, once we signed on with When I Work it became apparent that the solution was not going to work for us. We simply had too unique of a scheduling requirement for how we work with billable and non-billable clients that the system could not support. Recommendations to others considering ...

Read more

MR

Matt R

03/03/19

5 out of 5

Great solution. Just didn't work for us.

What do you like best? When I work is a great solution. We were very impressed by what we saw in the demos for how this solution could streamline our scheduling process. What do you dislike? Unfortunately, once we signed on with When I Work it became apparent that the solution was not going to work for us. We simply had too unique of a scheduling requirement for how we work with billable and non-billable clients that the system could not support. Recommendations to others ...

Read more

UI

User in Hospital & Health Care

03/02/19

4 out of 5

Reliable Scheule App

What do you like best? WIW was user friendly and didn’t make seeing schedules too complicated. You could see your schedule and where you were scheduled as well as with who. What do you dislike? The push notifications would sometimes not work or you wouldn’t get notified of changes. I’m not sure if that was a notification I could access but sometimes the manager would be the only one to be able to change user settings. What problems are you solving with the product? What ...

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03/02/19

4 out of 5

Reliable Scheule App

What do you like best? WIW was user friendly and didn’t make seeing schedules too complicated. You could see your schedule and where you were scheduled as well as with who. What do you dislike? The push notifications would sometimes not work or you wouldn’t get notified of changes. I’m not sure if that was a notification I could access but sometimes the manager would be the only one to be able to change user settings. What business problems are you solving with the product? What ...

Read more

02/24/19

5 out of 5

When I work is a good app

What do you like best? It's convenient and really useful. Helpful for scheduling. I like that it syncs with my phone calendar. What do you dislike? I sometimes wish it had a calendar view. Recommendations to others considering the product Works great What business problems are you solving with the product? What benefits have you realized? It allows for easy coverage and picking up new shifts.

UI

User in Sports

02/24/19

5 out of 5

When I work is a good app

What do you like best? It's convenient and really useful. Helpful for scheduling. I like that it syncs with my phone calendar. What do you dislike? I sometimes wish it had a calendar view. Recommendations to others considering the product: Works great What problems are you solving with the product? What benefits have you realized? It allows for easy coverage and picking up new shifts.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].