9.4
SpotScore
When I Work Reviews in September 2026: User Ratings, Pros & Cons
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When I Work Reviews & Ratings
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Spotsaas Editor’s POV
When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more
When I Work pros and cons
User-friendly interface makes scheduling and navigation easy for both employers and employees.
Mobile app lets users manage schedules, swap shifts, and receive notifications on the go.
Saves time on team scheduling and shift management compared to spreadsheets.
Staff can independently manage shift requests, time off, and unavailability, reducing employer workload.
Mobile app lacks some critical functionalities available in the desktop version.
Setting up complex organizations with multiple departments or job functions requires extra effort.
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Showing 151-160 out of 360
AI
Administrator in Transportation/Trucking/Railroad
04/16/19
Easy to use and mobile app!!!
What do you like best? I like I can change the schedule from the app and also see who is clocked in. I don’t have time to open my computer sometimes and this is quick and easy. What do you dislike? Some times it’s hard to schedule out in week form. There are ways around this but hope they fix this. When you go to move a shift that has a preset time and move it to an employee the time moves and don’t stay where we have it preset. Recommendations to others considering the ...
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A
Anonymous
04/16/19
Easy to use and mobile app!!!
What do you like best? I like I can change the schedule from the app and also see who is clocked in. I don’t have time to open my computer sometimes and this is quick and easy. What do you dislike? Some times it’s hard to schedule out in week form. There are ways around this but hope they fix this. When you go to move a shift that has a preset time and move it to an employee the time moves and don’t stay where we have it preset. Recommendations to others considering the product ...
Read more
A
Anonymous
04/03/19
Efficient and functional for scheduling
What do you like best? From a user perspective, wheniwork does exactly what it is supposed to. Easy to understand interface lets me know when my shifts are and where I'm supposed to be. What do you dislike? Bouncing between open shifts, all shifts and my shifts function is a bit clunky. What business problems are you solving with the product? What benefits have you realized? Scheduling, time and attendance
UI
User in Events Services
04/03/19
Efficient and functional for scheduling
What do you like best? From a user perspective, wheniwork does exactly what it is supposed to. Easy to understand interface lets me know when my shifts are and where I'm supposed to be. What do you dislike? Bouncing between open shifts, all shifts and my shifts function is a bit clunky. What problems are you solving with the product? What benefits have you realized? Scheduling, time and attendance
AI
Administrator in Retail
03/30/19
Great Scheduling Service
What do you like best? It is so easy to schedule all of my employees using When I work! I love being able to see all of my employees schedules. The attendance notifications are really helpful because I can keep track of where my team is hour-wise on both an individual basis and as a whole as well. I also like the forecast report so I can see a clear view of my week ahead. The mobile app helps me check in on the go which is a major plus! What do you dislike? There have been ...
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A
Anonymous
03/30/19
Work scheduling in our pockets.
What do you like best? So many things to like. Highly intuitive scheduling for our small business. The app just works as described. Generous free version packs more features than we can use. Employee app is very clean and user friendly with push notifications. Copying the previous weeks schedule in one click is great. What do you dislike? Honestly, not much to complain about. Somewhat non-intuitive method of colour coding the roles. Could be a more simple way to hide/deactivate ...
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A
Anonymous
03/30/19
Great Scheduling Service
What do you like best? It is so easy to schedule all of my employees using When I work! I love being able to see all of my employees schedules. The attendance notifications are really helpful because I can keep track of where my team is hour-wise on both an individual basis and as a whole as well. I also like the forecast report so I can see a clear view of my week ahead. The mobile app helps me check in on the go which is a major plus! What do you dislike? There have been occasional ...
Read more
AI
Administrator in Retail
03/30/19
Work scheduling in our pockets.
What do you like best? So many things to like. Highly intuitive scheduling for our small business. The app just works as described. Generous free version packs more features than we can use. Employee app is very clean and user friendly with push notifications. Copying the previous weeks schedule in one click is great. What do you dislike? Honestly, not much to complain about. Somewhat non-intuitive method of colour coding the roles. Could be a more simple way to hide/deactivate ...
Read more
A
Anonymous
03/26/19
A Business Manager's Perspective
What do you like best? I like how the software invites interaction with the scheduler. As a store manager and primary scheduler, it was most helpful having the option for my employees to write a short description as to why they could not work a shift, attend a meeting, etc. instead of having to receive text messages from employees. I especially liked how the software saves that information for documentation. What do you dislike? I dislike how there isn't a way to hide employees who ...
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HJ
Haidee J
03/26/19
A Business Manager's Perspective
What do you like best? I like how the software invites interaction with the scheduler. As a store manager and primary scheduler, it was most helpful having the option for my employees to write a short description as to why they could not work a shift, attend a meeting, etc. instead of having to receive text messages from employees. I especially liked how the software saves that information for documentation. What do you dislike? I dislike how there isn't a way to hide employees who ...
Read more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].