Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

game changer

What do you like best? all is good but the best part is the app on my cell phone. Being able to take calls while i am out of the office has changed everything for me What do you dislike? setup of the desk phone , like hotkeys took us a bit to figure it out Recommendations to others considering the product: we are really happy so far , love have the business phone on my cell phone What problems are you solving with the product? What benefits have you realized? having ...

Unique Feature

What do you like best? We switched to Vonage because of the ability have our messages transcribed, as well I can copy all the messages at one time to a spreadsheet to manage phone calls. What do you dislike? Vonage is in the process of switching to a new format that will not allow copying of messages all at one time. They will need to be copied one at a time. If this change is made permanently, I will need to find a new Voip.I understand there is a new format rolling out soon. ...

President

What do you like best? Plain and simple, it works. no hang ups, no glitches, no problems. What do you dislike? It is expensive. Other services cost less, but of course, their voice quality is not as good as Vontage. What problems are you solving with the product? What benefits have you realized? It allows me to run my business virtually,].

my vonage excperience

What do you like best? the flawless never down system and works very well for me and my staff What do you dislike? the recall info on the phone doesn't show a number that just called Recommendations to others considering the product: it works well for me What problems are you solving with the product? What benefits have you realized? I have had no problems to resolve

Great Service For Any Business

What do you like best? What do I like the best?? It is really hard to just chose 1 thing I like as there is soooo many different options with Vonage it almost seems as it is an endless option bar lol. What do you dislike? What Do I dislike?? Well nothing in particular. If I did have to chose one I would say it is the tech support. What problems are you solving with the product? What benefits have you realized? For the cost everything is great service they provide ...

Product/Service is Fabulous

What do you like best? Technical phone support always on point. They are knowledgable, courteous and thorough. My expectations are always met. Time on hold is minimal, as well. What do you dislike? I can't really say I dislike anything about Vonage. Ths is a challenge to answer with 40 characters! Recommendations to others considering the product: Go for it! This company is 100% for customer suppoer/service. What problems are you solving with the product? What benefits ...

Wonderful service with great features for businesses

What do you like best? I like that everyone can use their cell phones to receive and make calls through the vonage app. Being able to use the Vonage app is the single best feature that Vonage has provided. What do you dislike? I dislike the connectivity issues we've had with phones, the polycom vvx 300 will start saying sip info error but vonage customer service has always been able to fix every problem. Recommendations to others considering the product: Purchase the higher ...

I was fearful of the change but it was so EASY!

What do you like best? The cost is great compared to P.O.T.S. I've had zero issues with service quality of the voice calls. What do you dislike? Nothing - it am extremely satisfied. The user portal isn't super-intuitive, but the support team is great to help you. What problems are you solving with the product? What benefits have you realized? My T1 was costing in excess of $750 per month. Vonage is saving me a ton of money without any decrease in service level.

Moved to Vonage and saved money

What do you like best? We can configure phones, add or change users at any time. What do you dislike? Because it is IP, we don't have all of the features like we did when we had an analog phone system. i.e. call pick up. Recommendations to others considering the product: Make sure you have a good internet connection. What problems are you solving with the product? What benefits have you realized? Eliminate analog phone system and the service contract that went along ...

Quick and painless

What do you like best? I really like the fact that the entire process was very fast and accurate. Any and all issues that came up were dealt with quickly. The support team really went out of there way to make sure the transition was done right and was working properly right away to not impact business. What do you dislike? I only reall had one issue and that was the timing of the porting. It was planed for after hours and it occurred at noon. Granted it only took and hour to repair ...