Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

Vonage System Review

What do you like best? Vonage is an excellent application multiple Features like SimulRing, Three-Way Calling, Voicemail, and Call Forwarding are very elite and helpful Voice Over Internet Protocol What do you dislike? Yet i haven't face any Issues with this application What problems are you solving with the product? What benefits have you realized? As i have installed the Vonage on my Desktop & mobile also. Receives call at a time . If busy with a call i can ...

Fabulous.

What do you like best? Complete control of platform, customer service and value. What do you dislike? Don't know. I don't dislike anything.Don't know. I don't dislike anything.Don't know. I don't dislike anything.Don't know. I don't dislike anything. Recommendations to others considering the product: I have a very complex virtual assistant with 2 companies, etc. These folks assisted me in setting it up and its been flawless. I believe they can accommodate any phone challenges ...

No issues and great service

What do you like best? We haven't had any interruptions with out service which is great. Also, the call group is great because we all have our individual line. when a customer calls the "call group" anyone can answer. This makes business faster and efficient. The conference option helps us connect customers to another department without any issues. There is also an option to add hold music of your choice which our customers like. What do you dislike? There is nothing to dislike at ...

first impression of services

What do you like best? Customer services is great. easy to get answers to questions What do you dislike? trouble with getting similar functions for after hours calls. trouble getting voice announcements recorded What problems are you solving with the product? What benefits have you realized? no long distance phone charges

Responsive Technical Support

What do you like best? The Tech Support team is always willing to stay on the line with me until I am 100% satisfied. What do you dislike? Sometimes there is an inconvenient delay time for chat support/questions. What problems are you solving with the product? What benefits have you realized? The ability to reconfigure phones, extensions and users easily and frequently.

Best Service Provide in the United State.

What do you like best? Everything is best for Vonage like Service, Sound quality, Customer support etc.. I am proud of customer of Vonage Service. What do you dislike? Nothing to mention that I can write for Vonage service for dislike. What problems are you solving with the product? What benefits have you realized? My problem was related to office extention & It has been very smooth;y solved by customer service team. Thank you for that.

Vonage is Incredible

What do you like best? I like the audio quality the most. I love Vonage because I can carry my telephone anywhere. I can call the candidates at any point of time, with a good Internet connectivity the voice quality is superb. I have also install the Vonage app on my desktop and my personal laptop. I can easily send text messages, can call candidates from the Vonage app. What do you dislike? There are no dislikes, but sometimes due to low Internet connectivity, the Vonage app ...

first provider of such service I ever known

What do you like best? yo can communicate with almost all of the world if you wish What do you dislike? that i need to use another softare to run Vonage. why doesn't it have it's own software? Recommendations to others considering the product: Fast to undestand, easy to use What problems are you solving with the product? What benefits have you realized? I can reach to people that I normally wouldn't with a regular phone line

Excellent service across multiple platforms

What do you like best? Accessibility of phone via Desk device & Mobile Phone Application. This sort of mobility is giving the recruiters an extra edge. Also there is SMS service available like local phone carrier services for our work VoIP number. What do you dislike? The missed calls feature in Mobile App has many wrong notifications. Even after i check my missed calls and / or called back the person from my Desk phone but still it shows as Missed call. Recommendations to ...

Great technical support

What do you like best? The tech support staff is very knowlegeable and skilled in dealing with anxious customers. What do you dislike? It is not very easy to get through to a tech support person. What problems are you solving with the product? What benefits have you realized? The majority of our telephone communications uses Vonage.