Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

It can get the job done, but there must be better options out there

What do you like best? Ability to use a computer app, website, office phone, and cell phone app. Custom lines for team members, voicemail, phone tree options, and texting option What do you dislike? Setup took a lot longer than anticipated. We had old vonage phones and we were unable to use them and had to repurchase new equipment. You would think you can use their phones over again for a new business account. What problems are you solving with the product? What benefits have ...

Best app to manage calls

What do you like best? Compatibility with all devices is the best thing and it keeps running in the background without using much of battery on phones.User friendly and everytime they update they make it a little more easy to use. What do you dislike? Only thing I dont like about it is that with some laptops if the headphones are connected it does not give any sound for the incoming call.You can only hear the ring for incoming call if you have the headphone customer service is good ...

Helpful tech team!

PROS & CONS What are the best aspects of this product? I’ve been using Vonage for the better part of the decade. So far, it has been a reliable tool for me to conduct calls. In terms of quality, this is an aspect that I really like about Vonage. There are virtually zero static sounds and other noises on the line. In the off-chance that I do encounter issues, their tech team is always quick to respond to my issues. Its availability on mobile is a huge plus in my book too. What aspects ...

Simple, easy to use, great at what it's designed for

What do you like best? I personally love how easy it is to use one phone line basically anywhere. My office computer, home computer, mobile phone, all connected with the one phone line and one phone number that I can be reached at anywhere to never miss a call. It's an easy simple install that anyone can handle with a quick login and you're good to go. What do you dislike? If the program is minimized to the system tray on a windows computer (I use windows 10) when a call comes in it ...

The Vonage Management Application is GARBAGE

What do you like best? I like the concept that I can take the phone number where ever I go. That I can call out from my cell phone, as if I am sitting in the office. What do you dislike? Call blocking doesn't work; call follow doesn't work; I used to be able to get texts-- now they added a charge for that service, without telling me-- disrupting my work and causing me to lose contacts. All customer service people are in a foreign country. It's just all garbage. I don't believe these ...

Good Solution

What do you like best? The most helpful thing about Vonage Business in addition to allowing me to connect with remote coworkers, is that allows me to take/transfer calls between desktop, desk phone and cellphone. What do you dislike? I wish there was the ability to put personalized away messages. Recommendations to others considering the product: For companies with a lot of remote workers, this is a great solution. What problems are you solving with the product? What ...

Reliable for conducting conferences and call.

PROS & CONS What are the best aspects of this product? Vonage removes all of the complications of other solutions in its ranks. The result: a straightforward tool that anticipates the needs of its users. I really love its layout and environment. The font properties are really easy on the eyes and you’d be hard-pressed to misunderstand the instructions because of how clear they are. You can access it anywhere too! On the web, through its app, etc--you name it. It’s a really great tool to ...

Assists in business dealings.

PROS & CONS What are the best aspects of this product? For me, this beats any calling and texting app in the market. I don’t just use this for work, I also use this for my personal dealings. What aspects are problematic or could work better? I am a longtime user of Vonage and I haven’t really had any major problems with this tool. I like all of its features. What specific problems in your company were solved by this product? This has helped us bridge communication gaps with our ...

The best solution for our communication needs.

PROS & CONS What are the best aspects of this product? Vonage connects me to my clients and coworkers anytime, and just about anywhere. I really love how convenient it is to use. Plus, it also has the ability to take note of some of the important highlights of your voice conversation. I probably like this feature best. For its price, there really is a slew of benefits that users can get from this tool. What aspects are problematic or could work better? I have no issues with this ...

Vonage Business user--works well for me and my company.

PROS & CONS What are the best aspects of this product? We use Vonage Business in my company and so far, I’ve been really enjoying the perks of this tool. I can easily receive and make calls through it. It is a very straightforward communication tech. There are no audible noises that you would typically hear when using other apps too. Everything is smooth, and the features all run without hitches. I also love how it doesn’t just limit me to calls too. I can also send out messages here. ...