Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

Excellent Service

What do you like best? Easy set up, love the dashboard. It is easy to set up users, voicemail and I really like the ease of the block feature for robocalls. The text feature is great as well as the Team SMS feature. What do you dislike? I haven't found anything that I don't like yet. Recommendations to others considering the product: It is one of the best decisions I've made. Quality of calls, texting and the additional features is amazing. I would highly recommend changing ...

The worse costumer service

The worse costumer service, be extra careful of this company they do not care about the costumer, sale representative take advantage of this, make faulty sales, you sign the contract then you realize is not what they offer to you, you stock with the contract. It happen to me before 24 hours I called to cancel they want to charge the whole contract for earlier terminate contract.i have been with Nextiva for 5 years an never had any problem. My name is Hector Tirado You can call me back ...

Great Value and Good Calll Quality

We use Vonage in the UK and Canada and it is a first rate service and offers a great range of features at a reasonable price. With the virtual numbers it also allows family in other countries to keep in touch on a local number.

Vonage Business Phone Services helping our business move forward with flexibility and dependability

What do you like best? I appreciate the ease of the phones ability to work with What do you dislike? So far, nothing! We like everything with Vonage Recommendations to others considering the product: This is a great way to have reliable phone service on a daily basis with many functions that serve business needs. What problems are you solving with the product? What benefits have you realized? While we are away from our office, working at home, we love the way we can ...

Great idea for keeping businesses and personal separate

What do you like best? Clear lines, easy set up, super user friendly. What do you dislike? On the rare occasion a call will get dropped or there will be a significant delay. What problems are you solving with the product? What benefits have you realized? I was able to sell memberships for a fitness studio that didn’t even have walls using Vonage while still using my personal device!

Review - Veronica Blue

What do you like best? I love the computer app. I prefer it because I can still work and view my screen handle free...with or without an earpiece. What do you dislike? Sometimes it doesn't allow me to make an outgoing call and I have to reboot. Sucks when you're two minutes before a meeting. Recommendations to others considering the product: It would depend on their needs, but I'd definitely recommend the company. What problems are you solving with the product? What ...

Vonage Review

What do you like best? Messaging would be my favorite, fax is also a great feature,easy to communicate with the team. call forwarding. What do you dislike? Loads super slow to load , sometimes we have to exit and log in again. Disconnects. What problems are you solving with the product? What benefits have you realized? Communication between employees is great and voice mail so that we don't have to take every single call.

Great Company!

What do you like best? Excellent customer service, really good comunication , the always listen to the customer, every time I call the solve my problem ( this is not often, is hard to have a problem with this app) What do you dislike? so far nothing, no complains at all, nice to work with them! Recommendations to others considering the product: I dont have any particular recomendations, I will say is a smart decision to use Vonage What problems are you solving with the ...

GiveCampus Review

What do you like best? The reps always are able to find a solution to my problem but sometimes there is a lot of technical back and forth and I have spent significant amount of time on the phone when these issues arise. What do you dislike? That you don't have someone who comes on site when I need them to do so and I am forced to spend a significant chunk of my time on the phone with someone to fix technical issues. Recommendations to others considering the product: I am ...

Vonage Business Communications- VOIP Evolved

What do you like best? I love the app, the web portal, and business texting features. The business texting features takes the hassle out of getting a company phone and having to carry another device in your pocket. The customer service department really surprised me because they answer the phone politely and professionally. The one customer service rep that I worked with definitely knew how to connect with the customer and even took the chance to know more about my business while his ...