Vonage Business Reviews in June 2026: User Ratings, Pros & Cons

We have used Vonage for 10 Months Now

What do you like best? No landline, you can receive calls from the app or hardware from anywhere with high speed internet. There are many apps and third party integrations that are available in the Vonage store. What do you dislike? The clarity of audio is not as clear as traditional phones. Recommendations to others considering the product: Be aware of the call clarity What problems are you solving with the product? What benefits have you realized? Half of our ...

Vonage VOI is the best option for business or personal communications

What do you like best? Reliability and Effective Cost for business. What do you dislike? We do not have any dislikes. Very satisfied. What problems are you solving with the product? What benefits have you realized? Voice over internet is excellent and the mobile Vonage app is incredible.

Convenient tool to run my business

What do you like best? I like being able to answer a call where ever I might be and the client not realize the difference. I also appreciate how our different locations are able to work together to service the needs of the clients. The referral program has also been a nice perk. What do you dislike? The setup process can be complicated with lots of options and some options override other options without there being any clear way for you to see. Some seemingly logical options are ...

Vonage works Hard to make your life easy!

What do you like best? I like all the tools that allows you to do so many things to make our business run smoother. Reporting capabilities are a huge plus as well as having the ability to use your mobile phone to answer calls away from the office, but still show as if you are in the offoce! What do you dislike? As with all Companies, the hoops you have to jump thru just to talk to a live person. But most, if not all companies are just like that. it is a sign of the times! There is ...

Superior Product

What do you like best? It all works! It's easy to setup and use, they provide a variety of options and continue to improve their offerings. What do you dislike? Nothing, really. So far, Vonage has provided the services they promised and they continue to improve and include more offerings.. What problems are you solving with the product? What benefits have you realized? Vonage allows me to have a phone number for my business, along with voicemail, that I can access from ...

Awesome Vonage Business Phones

What do you like best? When away from the office, the Vonage app on my cell phone ensures I never miss an office call. I can access everything including emails and call logs thru the app. When logging on as administer, I can block an entire area code, stopping those annoying an harassing robocalls and scammers. Virtual numbers allow our salesman to use their existing personal phones without having to give out their personal phone numbers. What do you dislike? Being an internet ...

Dependable and reliable VoIP service

What do you like best? The ease of setting up the equipment and matching the equipment to the service is excellent. The support service has always been responsive, whether you contact them through online chat or by phone. The desktop and mobile app is a fantastic compliment to the service, allowing users to manage voicemail and text messaging. A salon client of mine uses the texting feature almost exclusively. What do you dislike? The lack of an address book feature which allows ...

Total Regret - Worst service ever - Nothing but problems

What do you like best? Very little, was supposed to save me expenses What do you dislike? Where to start? Problems getting service started, problems getting phone #'s ported over. Time frame did not occur as stated. Lack of training on how to set up system, program devices, use features. Inability to contact people when assistance needed. Calls cut out for no reason. Billing did not take place as promised, overbilled. Was not made aware of certain features of system, so we missed ...

Keeps us connected

What do you like best? The ability to receive calls and text from my computer desktop! I love the feature of the app as well where the phone can ring across multiple platforms to ensure that all calls are answered. What do you dislike? At this time n our industry of work, it requires photos or screenshots of errors or issues a caregiver may be having Vonage doesn't give us the ability to send or receive picture messages. Recommendations to others considering the product: Go ...

Vonage Business Experience

What do you like best? Costs have been consistent and the service has been good. What do you dislike? We've had Vonage for multiple years and have yet to experience any major problems. What problems are you solving with the product? What benefits have you realized? Vonage provides our phone service. The cost has remained reasonable.