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8.4

Spot Score

Volusion - Drop Shipping Software

Volusion Reviews in May 2025: User Ratings, Pros & Cons

Streamline your drop shipping with powerful ecommerce software.

3.4

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Starts from $26.10/Month when Billed Yearly

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Volusion Reviews & Ratings

3.4

Good

Based on 477 ratings & 242 reviews

Rating Distribution

Excellent

(99)

Very Good

(61)

Good

(30)

Poor

(21)

Terible

(31)

Expert's Review

Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its user-friendly interface and simple setup process make it an attractive solution for entrepreneurs with limited technical expertise. Volusion also provides a suite of features, ...Read more

Volusion pros and cons

  • Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.

  • Offers customizable templates to quickly create aesthetically pleasing websites.

  • Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.

  • Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).

  • Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.

  • Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.

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Showing 51-60 out of 242

01/25/19

5 out of 5

comfortable web 2.0 ecommerce

What do you like best? The dashboard is thorough and the software was complete and straightforward to use. I can see where I can have people posting efficiently and reliably.Volusion is ecommerce posting software that makes it easy to connect with advertising and makes posting high volumes of items efficient and understandable. Personnel with any experience understand it and have no special problems with it. What do you dislike? I wanted better connections with manufacturers. Drop ...

Read more

ST

Sheryl Tupa

01/24/19

5 out of 5

The Best Customer Service I've Ever Seen!

The online "chat" techs have been absolutely great. Solved my problems and are going to help me with a special "tweek" that I need done on my site. Should be ready to publish shortly.This is my second website created with Volusion. My last one, was jam packed with products with lots of size/color variations, and they helped alot with that one as well.

01/17/19

4 out of 5

Pretty good software with a few technical difficulties

What do you like best? I like that you can search by order number. A lot of times we have customers call in about a return or a replacement product and it can be difficult to search by name. When you search by order number it brings up the correct for immediately. What do you dislike? Sometimes the platform can be a little glitchy. The page doesn't always respond to a click or will sometimes just randomly log out during the middle of taking a phone order. Recommendations to others ...

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EK

Emily Karl

01/11/19

1 out of 5

Do NOT bother with Volusion

I did not even get past the initial sales call.... I found volusion on an ad where their prices were not listed, so I called to learn more.. The first thing I told the agent is that I am a single person, selling a single product and a VERY affordable rate so I could not spend a lot. He proceeds to sell me on their most expensive plan knowing it was not a plan. I was so turned off, that there is nothing anyone could say to make me consider them more. Rude rude rude. Don't use.

R

Robert Cunningham

01/04/19

5 out of 5

Tech support is top of the list for all…

Tech support is top of the list for all V2 owners. They are there for you to help you out for better ecommerce service.

D

David

01/03/19

1 out of 5

Bad Company

Changed pricing package on me with no consideration. Horrible customer service. I'm looking else where for my ecommerce business.

HP

Heather Phalan

12/29/18

5 out of 5

Excellent service

Excellent service. Received all the needed help to get my site appearance and functionality to way I wanted it. Great job guys and gals!!!

HW

Hugh Woodward, President, Health2Go, Inc.

12/26/18

5 out of 5

Excellent customer service!

Excellent customer service!

L

Leesa

12/11/18

5 out of 5

Excellent site and wonderful people to…

Excellent site and wonderful people to work with!Leesa Quarry

S(

Steven (owner -StevensWholesale.com)

12/06/18

5 out of 5

I have been with Volusion for over 5…

I have been with Volusion for over 5 years now and I hope to be here another 50. Please don't change a thing, Volusion is perfect.