Volusion Reviews in May 2025: User Ratings, Pros & Cons

Superior in every way

Superior in every way

Excellent

Yes, Shay was very cool. She kept asking me if it was OK to put me on hold while she checked with the technicians regarding my issue. She always came back in a timely fashion and didn't transfer me to another person, which I really appreciate. My problem was resolved and the site is running smoothly. I've been with Volusion since 2013, and customer service has always been stellar.

Good platform but slow and very quirky…

Good platform but slow and very quirky and make working painful, slow and frustrating. Eventually ends up ok

too easy to make human errors on this…

too easy to make human errors on this for example changing shipping status affects the entire order

Their staff of experts have been very…

Their staff of experts have been very helpful during my first four calls to them and I'm sure there will be many more.

Not Great At all

What do you like best? Presently, I do not enjoy anything the site has to offer. What do you dislike? I dislike many things about this as a storefront. In the beginning, I enjoyed how their customer service would call you and made it appear personalized. However, I was told I would get a manager for my store, I agreed to this plan as I was told a manager could help set up my account. I was told the manager could help me set up payment gateways, help with communication with ...

Easy way to build an online store without going through ebay or Amazon

What do you like best? Easy and fast to use and implement. The limitations are nice because they allow you to focus on your business inventory in ways that are easy for customers to understand. What do you dislike? The lack of customization is a big problem, Volusion can at times be so limited that we had to leave this platform for a more robust one. What business problems are you solving with the product? What benefits have you realized? Hosting our website on a platform and ...

Basic and really intuitive

PROS & CONS What are the best aspects of this product? The most distinctive advantage is simple navigation, both for us, who edit offers, and end users who get a deal on the fly. Our marketing team is delighted by the possibility to support particular product pages with videos, to do some depth-adding personalization and customization, but most of all to rely on already settled SEO issues. Marketing is, in fact, the strongest aspect of this program, since the APIs enable integration ...

Volusion, pooor choice of product, actually customer service to be more accurate

I have got to say, I have personally used Shopify, Magento and now Volusion. I used them in two website builds, taking advantage of an offer of 99.00 for a premium service. Sounded too good to be true. Many items were not disclosed, or buried in droves of text. They dont seem to care about the product they publish. They only seem to want the reoccurring revenue, and the ancillary charge items. I have been on hold now for more than 23 minutes and counting. I was treated like I paid $99 ...

Volusion, one of the best platforms for any business.

I have used Volusion for many websites dealing with eCommerce and corporate information. While there is a learning curve and it's more difficult to use than a website creator like "Wix", once you get the hang of it, you can really build a website that suits your every need. If you get stuck or are not sure how to do something, their team is always available and ready to help. Most issues the support team helps out for free. If you want a complete re-design of the website, their design team ...