Engage, convert, and thrive with Via.
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Via offers custom pricing plan
Via has garnered a strong reputation, as evident from recent reviews. Users appreciate the platform's user-friendly nature and its effectiveness in SMS marketing campaigns. Many praised the dedicated customer success team, highlighting their proactive assistance in strategy development. The consistent success achieved through SMS marketing, especially in ...Read more
VIA provides excellent support and guidance, helping users navigate SMS marketing effectively.
The platform is user-friendly, making it easy to create campaigns and analyze data.
VIA helps in increasing subscriber lists, driving sales, and engaging with customers effectively.
The platform offers valuable insights and assists in creating strategic marketing campaigns.
Users have faced challenges in reaching support staff promptly and experienced errors within the platform.
Limited customization options and design features are highlighted as areas for improvement.
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Showing 31-40 out of 56
AU
Anonymous User
11/03/22
"VIA Review"
What do you like best about Via? Ease of use. The rest of this is because there's a minimum character limit. What do you dislike about Via? I dislike the cost. The rest of this is because there's a minimum character limit. What problems is Via solving and how is that benefiting you? Sending SMS, getting us revenue.
AU
Anonymous User
11/03/22
"VIA App & SMS"
What do you like best about Via? A very good medium for us to market via SMS. We have had a lot of success using SMS campaigns for new product launches and targeting specific segments. The app also always for us to have another sales channel for customers. We can send push notifications through the app to inform customers when new products are launched. Customer service and partnership with VIA have been excellent! What do you dislike about Via? VIA is still building out features and ...
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CI
Cruz I
11/02/22
"Designed for success"
What do you like best about Via? VIA has made it absolutely user-friendly and has designed its platform for success. Their data is easy to read and makes making money super simple. This is not considering the fact that they assign a rep to you to ensure that your campaigns are optimized and well-constructed all the while bringing new ideas for your business. No other platform is as dedicated to client success as VIA. What do you dislike about Via? The only thing I would say would need some ...
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AU
Anonymous User
11/02/22
"Great team behind a strong product"
What do you like best about Via? The support team is unmatched – they are willing to go above and beyond to solve for niche problems and create unique solutions that serve our company's best interests. What do you dislike about Via? The only downside we've run into is the unavoidable time needed to devote to a system switch – Via's is not overly burdensome, but team has taken some time to acclimate. What problems is Via solving and how is that benefiting you? Solving for making sure we get ...
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KC
Kaitlynn C
11/02/22
"I would definitely recommend Via, and have!"
What do you like best about Via? We have loved the one on one attention to detail that Via has provided. Our text marketing has boomed this last year that we have been with them. We also love the opportunity to have an app for our business. The push notifications help people see the information faster and get to our shop to buy the items they are wanting even faster. What do you dislike about Via? The app editing is not efficient. It would be better if via on shopify would pop up in a ...
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JW
Jalen W
11/02/22
"Easy to use"
What do you like best about Via? Automated Discount Codes. Our customers love it and it has helped our sales as well. What do you dislike about Via? Not as much communication as I used to have. What problems is Via solving and how is that benefiting you? Adding split messages for certain customer groups.
AU
Anonymous User
11/02/22
"Via Consistently Exceeds Expectations"
What do you like best about Via? The best part about Via is how user-friendly it is. The platform's efficacy was apparent within our first month. Building out segments, automations, growing our list, interpreting and using data, the Customer Success Team... overall great experience What do you dislike about Via? The thing I dislike about Via is the lack of integration with Shopify. What problems is Via solving and how is that benefiting you? Via benefits our business by engaging and ...
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KB
Karla B
11/02/22
"VIA is our growth hack"
What do you like best about Via? Let's not even talk about the company as a company. Let's talk about it as a team of friends who really have one mission and that mission is to make you successful with your SMS campaigns. Everyone I deal with at VIA treats our company with a white glove and as if we have a multi-million dollar account. We average a 21+ ROI with VIA. What do you dislike about Via? That we only get to speak with our account rep once a month. Michael is a mastermind at making ...
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CF
Casey F
11/02/22
"Love VIA! The app and the team (specifically Caroline!) have been extremely valuable for us!"
What do you like best about Via? The customer service is wonderful. We find it very helpful to have assistance from Caroline with strategies and planning! What do you dislike about Via? Sometimes we wish there were more features available on the app, such as "undo". What problems is Via solving and how is that benefiting you? VIA helps a lot with giving insights to specific things they have a better view on because they work solely on SMS marketing.
MS
Mike S
11/02/22
"Via has been a gamechanger for us driving revenue."
What do you like best about Via? I love the access to the team, they are responsive in building out tools that help us as a client. It's very refreshing to have this level of access to give them ideas that they actually listen to and then actually deliver on updating their software to help us get the best conversion rates possible. What do you dislike about Via? It is a bit more expensive than the competition, but many of the competitors are super corporate and you get what you get instead ...
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