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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in May 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 491-500 out of 523

D

Daisy

12/15/13

3 out of 5

average

Crashes all the time, takes ages to put in stock, the quick keys are pointless when you can't have enough tabs to have different brands. can't use it to work out the commission rate I take.

TD

Tom Dyer

12/15/13

2 out of 5

Not enough options for receipt printers.

We haven't been able to fully implement Vend because of problems with the ethernet connection at the retail outlet. Vend does not provide support for enough printers for us to overcome the problem.

QT

Quyen Tran

10/19/13

2 out of 5

Vend works well when it's online

I'm writing this while Vend is "offline" for all 4 of our stores at 5:30pm central time in the USA. I called support and they said this was planned maintenance and it should be up in 3 minutes. 10 minutes later and it's still not up. Offline service does not work since our associates are logged out automatically after each sale. Once you're logged out, you cannot get back in when Vend is offline. This was planned maintenance yet they did not notify us of this at all. This is just not ...

Read more

BR

Bruna R

10/14/13

5 out of 5

Reinventing Your POS in The Cloud

Vend modules are fashioned on the basis of real-world concepts. Thus, each store consists of outlets, which are subsequently divided into registers. All registers, however, access the same backend via the browser interface. Registers are associated with products. Configuration of each module within the system is simple and consists of completing a form. The interface is simple and easy-to-use. A vertical navigation bar helps you navigate the application. Vend has one of the most ...

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J

Jessica

10/13/13

5 out of 5

A refreshing POS solution

Vend truly understand the independent business persons needs. This program is streamlined, efficient, and intuitive. Three things that are critical to helping our store and employees make sales rather than be POS experts. Plus, by logging in from any computer, it allows me to easily update/add products and check sales figures from home or on the road. I highly recommend this app.

JW

James Warren

10/13/13

5 out of 5

Best POS out there!

Have spent many years working on outdated software, Vend really was a breath of fresh air. Vend links to your online store via shopify flawlessly and also syncs with Xero so you only have to enter your invoices once. All in all a very well thought out piece of software that is still evolving vis regular updates, can't wait to see how vend performs in the future .

D

David

10/02/13

5 out of 5

Best POS system for Small to Medium Enterprise on the market, so EASY.

Setup was so simple, enter the basic info, add the equipment / hardware, and it WORKED. Easiest system I have ever setup. From there products, some were uploaded, others manually imported. Again, so simple to follow, and the composite product solutions worked so well. We are using Xero, integration is also simple, and so functional. Have only just started using the Dashboard reporting, but functional, easy to use, and sharp reports can be produced in seconds.

QE

Quinton Evans

09/24/13

5 out of 5

excellent

Vend is ideal for our bridal store, the perfect solution.

SS

Shirley Seiter

09/03/13

5 out of 5

Love it have been using since we opened our shop!

Vend is easy to use and integrate a POS and website all in one. Easy to use on the road when vending, as it is in our shop! Thank you from Earth's Elements!

NG

Nic Greene

08/05/13

5 out of 5

awesome software

Tried vend out and it just worked. Great support and really simple. We operate a second hand shop using volunteers and paid staff and everybody can use it. It even allows for some of our "qwirks"