Vend POS Reviews in May 2025: User Ratings, Pros & Cons

Reporting

The reporting system needs a bit of work. The monthly reports it would be great to have a drill down feature that can show the daily totals for each month as at the moment you either can get monthly totals or if you need a daily total then you have to go into each day but would be great to have one monthly report showing each days total for all reports.

Vend is fantabulous!!

I have a small business and Vend works perfectly for us. I like that it integrates with Xero accounting program, it makes the bookkeeping so much easier. I am very happy with Vend.

Clean UI and Mobility experience of using POS

POS system on my Retail Stores are powered by Vend, and it super easy to setup and easy to train people to use it. it's Online capability made me easily view all my sales and reports in real time.

Very fast to deploy a new shop!!!

Thanks to VendHQ Brooks England opened his first shop in london in one month. We worked with our SAP partner to integrate the two systems. We are now tuning the systems but it's seem the better solution that we can find concerning cost, benefits and startup time.

Flexible to do interesting things, like windows 8 app connected to VEND.

So far its been a exceptional company to deal with, they have everything in place to get excellent customer service solved fast. There is documentation for the API which can get you started if you know what your doing. Its all web-based which is a step in a very flexible solution.

A little giant

I've used Vend from a month now and i can't stress enough how the implementation and deployment are such a breeze. Also, the girls working in the store love the simplicity of it. Better reporting and possibility to print price labels based on markdowns would be great, but other than that i would not see myself searching for another system in a long time. A quick tip: try TYRO, so far the customer service and the speed of the machines are unsurpassed. Leonardo Rigo - CHARCOAL

All works nicely

Vend is recommended for events as a POS. We used it over 4 days and it worked very well. Reporting and usability for tablet use could be a little better, if something.

Cheap but back end is amazing

The Vend user interface is only OK to good. But the cloud, Xero link, Tyro link and all future wifi links makes this an amazing management tool. Much more than a POS. If you want a better cash register buy a cash register. But the thought process behind the reports, is brilliant. I can hop on my computer at home and watch all my sales and reports in real time. At this price it is seriously too cheap for what you get. Remember the till is only OK. But once you move on from this fact, VEND is ...

INFLEXIBILITY & CONTROL LIMITATIONS

Having used VEND for about 4 months, we appreciate the capacity to view and operate in the cloud and its simplicity in operating. Please find below the various issues we have with the VEND POS software. 1. ACCOUNTABILITY & CONTROL: The ability of the cashiers to view their sales total in real time is a source of concern for us (we would like this feature to be reserved to the manager and admin only, as it makes for accountability and control) 2. INCOMPATIBILITY: Software is not compatible ...

If it wasn't so much work to change, we probably would

Vend just doesn't work. It consistently gets hung up on weird issues. The scanner will not always work. It will randomly try to reload. It quits unexpectedly constantly. I am very seriously considering another program.