9.5
Spot Score
Empowering retail businesses with seamless global reach.
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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Showing 501-510 out of 523
JF
Julia Fonotia
08/05/13
A really good system but I am still learning how to use it.
Vend is a really good system for capturing sales info and also customer management. I am new to learning Vend - we had only done transactions manually before getting Vend. It is really helping and the best thing is the support we have received - I am so glad we paid for support. I have a personal contact who has been very helpful by email and by phone. Thanks Monique!
VK
Venkata Katragadda
08/04/13
the best
I like VEND so much now, i would use it for every outlet i open in future. Only thing i didnt like is-- at my existing outlet i use an imac to take payments but also use a ipad to take bookings when they arrive but i still have to pay extra $25 for using the iPad. After all i only use it to take bookings.
DG
Don Grgic
08/04/13
relatively easy to use
Vend is reasonably easy to use. There are a number of improvements that could be made. Specifically import / export of data. A field mapping option would make it easier to use similar to Xero's imports of data. As a certified partner, it is in my interest that the product develops further with improved user interface and back end functionality. A partner portal, again similar to Xero would be great to have. I do recommend Vend to many of my clients.
PP
Phil Pickering
08/04/13
Regretable
In theory Vend is a good product but its implementation was compromised by two issues. The Vend "Partner" did a very poor job and a month after it was due to finish she is still rectifying faults with the original set up. The other aspect is the support notes. Most purchasers are not tech people and need a very simple set of instructions in step by step format. For example I didn't realize that I had to "close" the registers each night until a Vend staff member showed me. You need to ...
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SM
Shay Merritte
08/04/13
Good Inventory and Sales Management, Horrible POS with payapl
I really liked how easy it was to add product and syncing with our webstore in magento through Vortex has been pretty great... but in terms of using the POS the time we save with inventory management has been reverse by how difficult it is to make a transaction in vend with the integrated paypal. 60% of the time the payapl here system has an error and we have to run the transacaiton in Square or worse... we accidentaly run the same transaction twice, which considering our average ...
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C
cupcakesareyum
08/01/13
Freakin' Love Me Some Vend
Vend, without meaning to speak in hyperbole's, has genuinely transformed our business. All of its features and integrations have quadrupled our efficiency, giving us time to focus on how to grow and not knee deep in paper work. Perfect for any small business and I recommend it to anyone starting a new business.
M
Mike
07/22/13
The product keeps getting better and better
It's amazing to tie inventory into a physical store so simply. You can set every last bit of your products up using a csv file that is easily navigable and publish them right to shopify. I add my pictures in shopify and am good to go! The usability and the customer relationship management is super simple as well. All in all, I can't recommend it enough. Their customer support is great and the product just keeps getting better and better. Lastly it is an inexpensive alternative to a lot of ...
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DC
Diana Church
07/05/13
Quite good but with little effort could be great
I have been using system for 15 months now and in some ways it is very good. Ie. ease of customer registration, quick keys (big drawback though, not enough pages) but in others it is rubbish - notably printing of receipts (a4). I really wanted a cloud based system to be able to use when I am out selling at customers and connectivity is good. The iPad app is rubbish and interferes with your wifi such that it makes your printers unusable, however safari is ok so just stick to that ...
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DC
Diana Church
07/05/13
Quite good but with little effort could be great
I have been using system for 15 months now and in some ways it is very good. Ie. ease of customer registration, quick keys (big drawback though, not enough pages) but in others it is rubbish - notably printing of receipts (a4). I really wanted a cloud based system to be able to use when I am out selling at customers and connectivity is good. The iPad app is rubbish and interferes with your wifi such that it makes your printers unusable, however safari is ok so just stick to that ...
Read more
M
Maser
06/16/13
Ready, Set, Roll
Though a good experience, it's not without it's drawbacks. Very easy to use, very basic. However on the administrative end, I'm having problems moving between screens. When I enter stock, I have to go back to the main page to enter the next item. Very time consuming when you have 30+ items to enter weekly. Also even though I "save" after an edit, the program will not acknowledge the change until you log out of the program completely. Again very time consuming. We have customers enter an ID ...
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