9.5
Spot Score
Empowering retail businesses with seamless global reach.
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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Showing 471-480 out of 523
D
David
11/10/14
Great customer service and intuitive design, great Point of Sale!
Simple and effective. Allows me to easily track sales trends, inventory, customers and on an on. Well thought out system that makes it easier to navigate than any other pos system I've ever used. .
BT
Bryon Taylor
10/20/14
OK POS with really bad credit card processing
I have been with VendHq for going on 2 years. We suffered through a number of stability issues and "lost" data in the first year, most do to Vend's system dropping or duping credit card transactions. They seemed to improve the stability of the platform, but the credit card integration is still poor and non-compliant. Even though they sold us on a EMV compliant solution through Mercury/Vantiv over a year ago, they have yet to turn it on. We have been hit with chargebacks that we can not ...
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NI
Nicole Ivens
08/26/14
Vend is amazing!
Vend is fantastic, everything I have been looking for and I have been researching for a long time. It has all the features I could possibly want and set up was so easy, love love love it.
SS
Sam Saunders
08/08/14
VEND is great. Simple to get started and fully-featured
VEND is great. Simple to get started and fully-featured. It just makes it very easy to get any info about how sales are going and how they have gone. It integrated easily with POS, cashdrawers and printers.. And the support team is very good. We love VEND and thoroughly recommend them to anyone looking for an Ipad based POS system.
BT
Ben Toh
07/28/14
Vend helps me to do more!
Before Vend, we were using a customed POS from a vendor in Singapore. If we needed system mirgration, $$$.. If we needed servicing and maintenance - $$$ and time. For backing up and retrieving data - Time and wasted time. For analysing data - Much time needed to filter and sort data according to date, product, revenue, cost, etc. With Vend, I am able to save time, and most importantly, know that I will not be crippled by hardware failure, because any phone, PC, tablet, etc that I can get ...
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MS
Maria Smith
06/07/14
Don't go anywhere near VEND - worse service ever
I haven't used Vend for over a year and a half. I get a random invoice saying I have been charged and thank you for the payment. I have no idea why they have randomly done this. I asked why they have charged me and their response was - Hi Maria, Jeremy here from Vend support, thanks for getting contact. Are you able to elaborate? Our records show that you've been a customer of ours since July 2012. I think I would know if I was? I very clearly remember telling them that they were the ...
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CT
Chris Turner
12/24/13
Vend is solid cloudware that easily meets the POS needs for many SMEs.
Before deciding on a POS for a new small venture, I began using Xero for our accounting needs. After researching a number of options, I was sold on Vend's portability (we primarily sell at markets), price and ability to communicate with Xero. I have been quite happy with the product and service so far, though I recognize that it has limitations. I am a bit concerned with one aspect: we are now up against the 100 product barrier which would force us to pay a significant amount more from ...
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A
Abbas
12/20/13
Wow Wow Wow!!
When opening up my retail store, aside from many issues to tackle (costing, ordering, interior decorating) the POS that I needed to get trumped the list. I talked to a few local POS companies and they were offering large terminals with not so user friendly softwares and large upfront payments. LUCKILY trough a quick google search, I found Vend! And it eased all my POS worries. The trial period was great and such a helpful staff. Even though I was in Dubai and the help staff was in ...
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Winston
12/17/13
Smart, clean platform with loads of value and plenty of room for growth.
I have already recommended Vend to a couple of friends. In the bike industry I refer to Campagnolo equipment as the sexy, weekend mistress with all the glitz and substance for a one night stand, whereas Shimano equipment is not so glitzy, 'though attractive nonetheless. It is a tried and trusted workhorse, your everyday best friend, she'll work with most things you put her through, if she breaks down then she will still stay with you until you're home. Which is Vend.........
M
Marie
12/16/13
My leap into unfamiliar territory ended with joy.
Yes, moving from familiar ground to a new and unfamiliar "point of sale", is scary. And you do have to learn new ways of doing returns and gift certificates, I found. But so far, it is going well. I like how receptive the VEND crew is and good changes and upgrades can happen without having to wait for the new software! I have learned how to use VEND and solve issues I struggled with by using the videos and community forum that offers other users' experiences and answers.
