9.5
Spot Score
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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AI
Administrator in Consumer Goods
10/25/16
"If you are a large company then this is usually for temporary fixes"
What do you like best? This product makes it very easy to manage one store's inventory and sales without spending large amounts of money on a MPOS system. The upload system is pretty nice.
CF
Chris Fournier
10/23/16
Great Software, Great Service, Great Price
I have nothing but a great experience with Vend. From the quality of their product to the customer service, I am thankful to have been referred to Vend, the simplicity of the monthly cost with no up front fees make it so any mom and pop or major corporation can start right away...
KL
Kevin Ling
10/21/16
Awsome POS
Awsome POS, easy to use!
KA
Khmer Affair
10/21/16
Simple
Vend is so user friendly. It is a simple program, easy to set up and really easy to use. Great for tracking stock and sales. Love it.
A
ap
10/15/16
Where do I start, terrible customer support.
We are using Vend for a bricks and mortar store and a web store. For a while now customers have been disappearing from the database that is despite the fact that they have bought from our online store, at first I thought I was wrong but recently met another Vend user who is having the same experience. Vend just brushes it off as your problem. Every time I have reported a problem the support Emails....yes I said emails as they don't have phone support unless you pay $25 per month extra. ...
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NG
Nic Greene
09/10/16
Vend
Vend is great. Has made managing multiple stores a breeze. As the GM i can log in and check sales, compare stores and provide feedback to store managers on performance using real data.
EG
Edgar Garcia
09/02/16
Inconsistencies on Inventories movements
There are some inconsistencies with certain outlets, since movements are not reflecting the real or physic inventory, even when we have been trying to do adjustments thru "Inventory Count" tool. This problem has been advised but not solved since many months back.
IS
Ian Smith
08/18/16
Vend is so easy to use!
When searching for a new POS system, Vend ticked the boxes for everything we were looking for. Gone is the clunky old PC under the counter that takes 5 minutes to boot up, and in its place is the shiny new iPad and cash drawer (for those of us who still choose to buy things with cash!) with a fantastic, manageable new POS app to make selling to our customers easy. Set up was a breeze and making changes isn't a chore. Even my 68 year old father uses Vend without a hitch! I absolutely can ...
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MS
Mike Santomarco
08/17/16
Great POS
Vend has worked as advertised since we started with them 3 years ago. Having our POS in the cloud has allowed us to see whats going on even when we're not physically in the store. The built in loyalty program has been great as well. Any interuptions in service have been quickly resolved.
PM
P Myska
08/14/16
Years of great service
We have used Vend for several years now and couldn't have been happier with it. It always works and also continuously improves. It offers practically all features we need and has a great responsive support.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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