9.5
Spot Score
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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Showing 371-380 out of 523
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Julia Speight
01/18/17
Seriously consider before getting Vend
I don't even want to go into all of the issues I have had with Vend since I began. Just today yet another issue where the system is now showing, for no apparent reason, that I am making negative profit! This is going to look great on the books. ALSO, BEWARE THE COST OF THEIR RECOMMENDED SYSTEM IS NOT $99 A MONTH. IT IS $164 A MONTH AS YOU PAY $139 IF YOU PAY MONTHLY AND AN ADDITIONAL $25 A MONTH FOR PHONE SUPPORT. DODGY SALES TACTICS VEND. Here is just a smidge of the issues I have logged ...
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Ryan O. Martin
01/13/17
Love it!
VendHQ ties into all the programs and software we use for our company. This looks great!
EE
Edwin Eisavi
11/29/16
SIMPLE AND EASY
GREAT SYSTEM FOR SMALL BUSINESS AND EASY TO LEARN AND USE
SA
Stewart Allwright
11/29/16
Best value work spend we have !!!!!
It's a great product which has changed the way we conduct our business, our new gift cards have helped increase our turnover and there is always a tweak or improvement coming on line, Vend makes us look better with our customers and who doesn't need that help.
AD
Auburn Data Solutions
11/28/16
Vend is a very rewarding, easy-to-learn POS for everyone!
Vend enabled us to have a cloud-based POS that was accessible from anywhere. It is very affordable, even for small businesses, and you get great support through Vend for any issues that may arise. We've only had to call once in the year that we've been with Vend and they had us sorted out within 10-15 minutes.
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Chrissie B
11/14/16
"Small Business compatible"
What do you like best? I enjoy the user friendliness of Vend. It is a great POS system for a new business owner like myself. The back office is super easy to navigate and there are tons of apps that can integrate seamlessly. Vend's customer support is also top notch with links to help solve issues and plenty of guides if you'd rather work through it alone.
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Dija
11/02/16
Happy with Vend
Vend is super easy to get up and running and they have a wonderful library of support videos. Going into it I had not been enthusiastic about needing to learn one more system along with getting a store up and running. Because the system is logical and visual it really helped facilitate our getting things up and running.
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Robert Gigliotti
10/28/16
Vend is awesome!
Using vend is so user friendly for all manner of applications.
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Leanne Martell
10/26/16
Vend is Brilliant
As a new business owner, and a small operation, knowing the health of my business every day is imperative to success! Vend is easy to use, comprehensive in its' reports - it's staff is always helpful and friendly and supportive. I wouldn't hesitate to recommend it to anyone in a similar situation. I am so grateful for this product.
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Victoria
10/25/16
Great!
I find Vend very easy to use, and easy for new staff to pick up. It's flexible and over all the reporting is great. Just now need it to be compatible with QuickBooks online and all my finances will be a piece of cake!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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