9.5
Spot Score
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Vend POS offers custom pricing plan
Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more
User-friendly interface and intuitive design make it easy to input data and train employees.
Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.
Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.
Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.
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Showing 351-360 out of 523
JF
Johnny's Furniture Brisbane
05/28/17
New update is TERRIBLE
Vend was great before the update. Anything you needed was just 1 click away. The new update is absolutely TERRIBLE. I just can't deal with it. It takes ages more to find a cost of an item or to find an specific sale, this is really wasting my time and affecting my performance every day.
VV
Varun Vagdhan
05/25/17
SIMPLE and PERFECT POS
Vend POS is the best, very simple and filled with best features that any business would need.
GP
george P
05/12/17
"Love this POS System!"
What do you like best? It is very easy to use, doesn't take long at all to train new employees to use it. I really like that I can access the information from anywhere to keep an eye on the shop. I like that the credit card sales are linked to the POS system, the credit card payments automatically record for each transaction.
AI
Administrator in Sports
05/02/17
"Vend great for local business"
What do you like best? It is very user friendly, they are always creating newer and easier ways to use it.
AL
Amy L
04/26/17
"Excellent Point of Sales!"
What do you like best? I love that we are able to offer our customers loyalty cash. It keeps them returning and referring their friends to us.
KD
Katie Doherty
04/23/17
Shocking customer service
Shocking customer service! I manage a haberdashery shop in London, which has a huge database of products. Vend has it's good points but, I find the support absolutely shocking, granted the time difference can make it difficult, but there is no help when actually running your business.I also find it is ridiculous that depending on how much you pay, depends on the support you get! If we bring an issue to their attention, usually they don't believe us and think that we are making it up. I ...
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AI
Administrator in Retail
04/13/17
"Easy to use product, but business threatening support"
What do you like best? Simple to set up. Clean interface. Cloud based. What do you dislike?
JH
John Hamlen
04/12/17
Don't risk it! Go for a more professional solution for your business.
Lacking the power of many other ePOS systems (Lightspeed, ePOS Now, etc - you name it!), but very easy to get running and easy to use for store which don't expect to grow very much. HOWEVER - After running into our first problem after 3 years as a loyal customer, we get this appalling level of customer service considering it is a business critical app. See below (after problems with HSBC, our Vend account was automatically cancelled by "the system" despite humans telling me not to ...
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AP
Alyssa P
03/20/17
"Excellent POS for Retail"
What do you like best? The layout is so simple and it is easy to use. The system has very good stock control and reporting capabilities. Also, if I ever needed any help or needed to know anything, the VEND team were very quick to respond with excellent customer service.
AI
Administrator in Airlines/Aviation
02/27/17
"Vend has been an awesome and reliable tool for us"
What do you like best? I like how easy it is to make sales and I also like the loyalty rewards system
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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