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9.5

Spot Score

Vend POS - POS Software

Vend POS Reviews in June 2025: User Ratings, Pros & Cons

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4

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Vend POS Reviews & Ratings

4

Very Good

Based on 726 ratings & 523 reviews

Rating Distribution

Excellent

(301)

Very Good

(72)

Good

(29)

Poor

(24)

Terible

(97)

Expert's Review

Lightspeed Retail (formerly Vend) has received mixed feedback over the past year. While some users have expressed dissatisfaction with issues like poor customer support, unexpected fees, and software glitches, there are also positive aspects worth noting. Some customers have highlighted the user-friendly interface, helpful features such as inventory management, ...Read more

Vend POS pros and cons

  • User-friendly interface and intuitive design make it easy to input data and train employees.

  • Helpful scanner app, efficient inventory functions, and useful reports contribute to enhanced productivity.

  • Integration issues with other platforms like Shopify, leading to discrepancies in stock levels and sales.

  • Limited functionality for basic operations like barcoding, label printing, and detailed inventory movements, causing inefficiencies and frustrations among users.

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Showing 271-280 out of 523

RM

Rob Morton

11/07/18

5 out of 5

Vend was the best business decision I could have made!

Starting up a new business can be daunting but Vend made it easy. I had looked at others but no one came close to Vends support, but more so it was a seamless integration into our business. Vend has a lot of flexibility which enables us to get the reports we need to make the right decisions in a timely manner. I can highly recommend Vend as your next choice for your Point of sale system. Rob Morton Director Southern Cross Camping.

LZ

Laamih Zahyn

10/17/18

5 out of 5

Laamih Zahyn / Three Zee Mart

Vend is just great. Easy to use and always improving. :)

CM

Constance Moscati

10/16/18

5 out of 5

Easy!

Easy to set up, easy to use, and makes filing sales tax reports a breeze!

DF

David Fernandez

10/13/18

5 out of 5

Easy to use

Easy to use, friendly, worth value. Vend helps a lot in my business and has a lot of nice features ! I definitely recommend to any retailer !

KE

Kyle Eastman

10/03/18

5 out of 5

Great POS System and easy to use!

Date of experience: October 04, 2018

MC

Mike Cooper

09/27/18

2 out of 5

Lost functionality after updates

Lost functionality after operating system updates is unacceptable. Also could be 4 weeks until a permanent fix is available???

W

Wendy

09/13/18

5 out of 5

Vend is a very straight forward 7 easy…

Vend is a very straight forward 7 easy to use system. The support is quick & easy to understand. I would recommend this system to hospitality companies.

RS

Rick Siegfried

09/11/18

5 out of 5

Vend is a superior product

Vend is easy to set up and learn. It has a strong feature-set and seems to do pretty much everything we need. There are some reporting abilities we would like to see, but we have been able to work with what they have provided. Of course, no POS system is perfect, but Vend is certainly a superior product. Support is really good, too. I would recommend this to any retail business.

GA

Gbenga Adeniyi

09/08/18

5 out of 5

Best customer service

Best customer service. Willingness to ensure I get all my questions resolved. And understanding of my concerns.

NH

Nicolas Harouet

08/12/18

2 out of 5

No service mind

I've been using VEND for almost 2 years and I have to say I was quite satisfied. Easy to use for staff. Nice reporting tool. A bit pricey (99usd/month at the time) for a small business like mine but still ok. Then my account was suspended because of a refused payment which I totally ignored : no notification at all of that problem. First comment : These people can hurt your business without notice. When I found out I tried to proceed the payment to recover my account. I was charged 218 ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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