9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 521-530 out of 551
D
Dan
03/26/15
Vanillasoft is the answer
I have tried several CRM solutions in the past 10 years but always come back because vanilla soft is the best. I have a lot of older telemarketers VS is extremely user friendly and easy to navigate
CW
Capricia Wilson
03/26/15
User friendly system that will result in new hires getting trained faster
As a training manager, I’m focused on getting our new call center employees trained up within a few days. With Vanillasoft, I’m able to efficiently do that with no problem. This system is user-friendly, easy-to-navigate, simple and effective. After using Vanillasoft for seven years, I’m still truly satisfied.
C
Connie
03/25/15
Great product and amazing support!
I have been using Vanillasoft for two years now. The system is easy to use and the support team is wonderful! They are always quick to help me when I need it! I have recommended them to many people.
BS
BJ Stewart
03/25/15
Increase sales volume
Vanillasoft is a terrific CRM platform that runs my entire business on the sales side. Outbound dialing, email, calendar and lead management in a very user friendly environment. Wish I had found it years sooner.
E
Efrim
03/25/15
Service, support, and functionality...
At first I was a little hesitant in trying VanillaSoft. In the past, I’ve used SalesForce, ACT, and Goldmine. And although they all offer great sales and customer management tools; there was always something missing, I found that piece of the puzzle with VanillaSoft. The simplicity is its genius. I can add or remove functionalities within minutes and literally see an increase in new leads and new sales with just a few clicks of a mouse. And believe me when I say, I am no computer whiz. If I ...
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K
Karen
03/25/15
Vanilla Soft Rocks
Vanilla soft is simply wonderful, it manages my data, manages my accounts, increases my sales and simplifies my life. It does everything but sell. What makes it different from the rest is the support, the tech support is always willing to take the time and work with you. The staff is second to none.
NR
Nick Romeo
03/25/15
Satisfied
I'm satisfied with VanillaSoft. Easy to use, very little bugs, very little downtime. The best part about VanillaSoft is their customer support. They have solved every problem in a quick and professional manner.
TA
Tony Amitrano- EBA Financial
03/25/15
Customer Service is outstanding
System is fairly robust and reliable. What separates VS from other vendors is their customer service and support. Any issues or questions are responded to and resolved quickly and efficiently.
NR
Nick Romeo
03/25/15
Satisfied
I'm satisfied with VanillaSoft. Easy to use, very little bugs, very little downtime. The best part about VanillaSoft is their customer support. They have solved every problem in a quick and professional manner.
P
Paul
03/24/15
The best tech support team ever.
"I just want to let you know your tech support team is the best I’ve ever worked with. Since I have been using tech support for various software solutions since 1983, that’s quite a compliment."
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].