9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $80 / User / Month
VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 471-480 out of 551
MA
Makeda Andrews
02/22/17
Great Experience!
Working with Michael Bialek is great! He just gets it and patiently works through all your questions and concerns. Great to work with :)
DB
Debra B
01/10/17
"New VSoft user "
What do you like best about VanillaSoft? Simple to use. We used SF for 15 years so there is a learning curve but this seems better so far What do you dislike about VanillaSoft?
WJ
Wilfredo Jauregui
08/13/16
Excellent product! Immediate productivity improvement!
We have used VanllaSoft in our associate customer retention service! Our associates use the product daily, my managers can monitor productivity, customer retention and service! A must for all businesses. Wilfredo Jauregui, Vice President
NG
Neil Gholson
08/02/16
Great experience!!
We have had experience with another company offering a CRM for a couple years that was less than productive lets say. We joined Vanillasoft within the last 12 months and it has worked great! No dropped calls, great customer service, adequate reports, and very user friendly. Makes it easy to train a new salesperson on the system. Would definitely recommend to a friend.
J
Janice
08/02/16
Terrific Program
I have been using Vanilla Soft for a few years. It is a great way to keep organized.
L
Lino
08/01/16
GOOD
Everything is great except I would love to be able to click and drag my calendar events.
F
Frankie
08/01/16
Very helpful
Helped me uncover issues with my computer
L
Lino
08/01/16
GOOD
Everything is great except I would love to be able to click and drag my calendar events.
F
Frankie
08/01/16
Very helpful
Helped me uncover issues with my computer
PL
Paul Ludwig
06/08/16
The most comprehensive and user friendly phone CRM in the industry
I've been using VS for 4 years, and have previous experience with Sharkware, Maximizer, Goldmine, and SalesForce. I also had a CRM built from scratch, using .Net framework. The features and functionality that VS provides is awesome, and their technical support is not only superior to any I have experienced is 20+ years of marketing, but by far the friendliest. I don't look at VS being a vendor I buy from, I see them as my partner is our business.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].