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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 461-470 out of 551

JB

Jenna B

12/13/17

3.5 out of 5

"Vanilla Soft is a great way to keep it simple."

What do you like best about VanillaSoft? The best thing about Vanilla Soft is how easily you can create templates to send mass emails. You can also have your calls monitored and the software is able to pick which leads you should call first.

CO

Chelsea O

12/13/17

3.5 out of 5

"A lot to offer"

What do you like best about VanillaSoft? The application has a lot to offer. It's dialing system is very efficient, leading to more productive work. What do you dislike about VanillaSoft?

AU

Anonymous User

12/12/17

5 out of 5

"Gloriously Simple"

What do you like best about VanillaSoft? The customer service is the best I've ever received What do you dislike about VanillaSoft?

AU

Anonymous User

12/12/17

3.5 out of 5

"Closing Machine"

What do you like best about VanillaSoft? Easy start to finish for closing leads into sales for any type of user. What do you dislike about VanillaSoft?

CH

Chrystal H

12/07/17

4.5 out of 5

"Great Software"

What do you like best about VanillaSoft? The platform itself is super easy to use. It definitely make the sales guys move faster in their day to day. The pricing is simple, straight forward. You can add on and remove bundles on you own.

AU

Anonymous User

12/06/17

4 out of 5

"VanillaSoft do it best"

What do you like best about VanillaSoft? Simplified process simply and great tools to sale anything What do you dislike about VanillaSoft?

AU

Anonymous User

12/06/17

4 out of 5

"VanillaSoft do it best"

What do you like best about VanillaSoft? Simplified process simply and great tools to sale anything What do you dislike about VanillaSoft?

AU

Anonymous User

11/27/17

5 out of 5

"Best software "

What do you like best about VanillaSoft? it's a great, easy to use the tool. I'm in Account Management, so it's great to keep track of when clients have been contacted, for how long, and the purpose of the call.

BL

Brittany L

11/22/17

4 out of 5

"Okay software for calling without major insights"

What do you like best about VanillaSoft? The dialer is easy to use so callers are more productive than with other software. I also love the ability to easily create and view reports. Additionally, VS gives you a quick and easy view of what callers are doing at that moment. So this is great for remote managers.

BL

Brittany L

11/22/17

4 out of 5

"Okay software for calling without major insights"

What do you like best about VanillaSoft? The dialer is easy to use so callers are more productive than with other software. I also love the ability to easily create and view reports. Additionally, VS gives you a quick and easy view of what callers are doing at that moment. So this is great for remote managers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].