9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 451-460 out of 551
AU
Anonymous User
03/29/18
"Sales Performance"
What do you like best about VanillaSoft? I like the predictive dialer, voice mail drop and follow-up scheduling algorhythm. When I have had issues, I like speaking with north americans I can understand in a timely fashion.
AU
Anonymous User
03/28/18
"Autodialer with Spotty Service"
What do you like best about VanillaSoft? I love how easy it is to auto dial my leads and leave voice mails wth voice drop. What do you dislike about VanillaSoft?
MA
Melissa A
03/28/18
"Appointment Setting CRM that does it all!"
What do you like best about VanillaSoft? The incredible functionality and extreme level of configuration options available. I have a highly customized system that I have perfected over time to meet the needs of my staff and clients simultaneously. Additionally support staff are highly responsive and more helpful than any other SaaS provider I have used. Unlimited Projects, and amazingly simple ability to copy projects and data between projects. Appointment setting for multiple external ...
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BB
Brian B
03/28/18
"Lead management made easy"
What do you like best about VanillaSoft? Before using a CRM for our business, we would print our leads and call stacks of paper leads, leaving our notes on the lead card. VanillaSoft eliminates the need for paper that and has increase our conversion by 20%.
CA
Chris A
03/28/18
"Great CRM for tracking and calling leads"
What do you like best about VanillaSoft? CRM automatically serves up the next lead to call and automatically sends emails and/or texts to leads. What do you dislike about VanillaSoft?
AU
Anonymous User
03/20/18
"Entry Level CRM"
What do you like best about VanillaSoft? Easy to use, it functions as stated. It doesn't have too many customizations. Not suitable for enterprise use/ What do you dislike about VanillaSoft?
AU
Anonymous User
03/08/18
"Overall great system"
What do you like best about VanillaSoft? I have used multiple calling systems and this is the most efficient one I have used yet. All information is easily found when calling and layout is very intuitive.
AU
Anonymous User
03/08/18
"Overall great system"
What do you like best about VanillaSoft? I have used multiple calling systems and this is the most efficient one I have used yet. All information is easily found when calling and layout is very intuitive.
EK
Emily K
02/16/18
"Vanilla is easy to use and makes following up with clients easy."
What do you like best about VanillaSoft? I like the easy of use, copy and pasting numbers into the vcs connect, ease of leaving notes. What do you dislike about VanillaSoft?
JB
John B. K
12/25/17
"Great CRM for Outbound Call Centers"
What do you like best about VanillaSoft? System has great reporting, and is also easy to use and customize. What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].