9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 441-450 out of 551
DW
Dennis W
04/25/18
"A simple software program to manage our leads"
What do you like best about VanillaSoft? Easy to use. Most CRMs offer way more than we need. I found VS to be perfect for our outbound call management. What do you dislike about VanillaSoft?
SW
Sabrina W
04/25/18
"VS great way to manage and create solid leads "
What do you like best about VanillaSoft? I am able to look up leads that I have created; I can add notes disposition calls with ease. What do you dislike about VanillaSoft?
AU
Anonymous User
04/25/18
"Best Auto Dialer I've ever used"
What do you like best about VanillaSoft? It's easy to use. Every called has a dedicated line. All calls are recorded. All calls are tracked and their status recorded What do you dislike about VanillaSoft?
RJ
Ronald J M
04/25/18
"Excellent organisational platform"
What do you like best about VanillaSoft? quick flow and ease to deploy and ease of use What do you dislike about VanillaSoft?
PL
Paul L
04/25/18
"Vanilla Soft - Best Dialing Software Available"
What do you like best about VanillaSoft? Ease of use and ability to record data for our calling efforts What do you dislike about VanillaSoft?
AU
Anonymous User
04/18/18
"Most valuable tool to the success of my business"
What do you like best about VanillaSoft? VanillaSoft is a platform that allows me to obtain maximum efficiency when it comes to executing crucial daily tasks, and contacting clients and prospecting for future business. One of my favorite elements of using VS is that I have the ability to hit multiple points of contact in a very short period of time; I can now do in about 20 seconds what used to take me 5 to 7 minutes. Not only am I able to contact 4 to 5 times the amount of leads than in ...
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KF
Kevin F
04/18/18
"VanillaSoft review from Kevin Foley, Sales Manager at Plantation Products, LLC "
What do you like best about VanillaSoft? VanillaSoft has improved our all around productivity with regard to managing our prospect base and managing prospects through the sales cycle.
AU
Anonymous User
04/11/18
"Vanillasoft is an excellent platform that has tripled my sales production"
What do you like best about VanillaSoft? I like the uploading of .csv files and the autodial feature as well as the form emails and result codes. What do you dislike about VanillaSoft?
AB
Andrei B
04/05/18
"Our experience with Vanillasoft"
What do you like best about VanillaSoft? The Classic interface is very convenient and works fast What do you dislike about VanillaSoft?
JB
Janene B
04/05/18
"Fantastic easy to use platform"
What do you like best about VanillaSoft? I have used several different crm's and lead management programs. Vanilla soft is by far the best I have found. It is really easy to use and easy to customize for your business. It allows me to run reports with just a couple of clicks. But the call routing is by far the best benefit we have found as it is very beneficial to our clients as well. Being an admin user has made my life much easier as well. Very easy to make quick changes, save, and move ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].