9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 431-440 out of 551
AU
Anonymous User
05/30/18
"Professional and Incredibly useful."
What do you like best about VanillaSoft? Very easy to use. Also makes calls simple and efficient. I have the ability to watch my team to see if they are working. Customer Service is the best around for questions.
JK
Jeff K
05/30/18
"A Top Notch Automated Sales System"
What do you like best about VanillaSoft? Easy & intuitive interface. Vanillasoft provides all the capabilities we were looking for in a sales solution: recorded voicemail drop, email automation, and SMS. Best of all, their customer service is superb!
AU
Anonymous User
05/23/18
"Straight forward and easily used CRM, with great support"
What do you like best about VanillaSoft? Ease of use and learning........easy to teach new users What do you dislike about VanillaSoft?
AU
Anonymous User
05/23/18
"Straight forward and easily used CRM, with great support"
What do you like best about VanillaSoft? Ease of use and learning........easy to teach new users What do you dislike about VanillaSoft?
MK
Michael K
05/21/18
"Fantastic product! A must buy!"
What do you like best about VanillaSoft? The in-house VoIP increased my calls per day drastically, and I cannot think of doing my job without this service. Another great service is the ease at which one can import and export data to and from VanillaSoft.
MK
Michael K
05/21/18
"Fantastic product! A must buy!"
What do you like best about VanillaSoft? The in-house VoIP increased my calls per day drastically, and I cannot think of doing my job without this service. Another great service is the ease at which one can import and export data to and from VanillaSoft.
AU
Anonymous User
05/16/18
"Good value overall for what we pay for"
What do you like best about VanillaSoft? There is a lot of flexibility within the vanilla soft platform, from using there built in emailing and text messaging to managing sales reps phone extensions. Coupling that with there partner connect me voice for local touch dialing, call routing and inbound call handling it has made our reps more productive.
SV
Sarah V
04/30/18
"Efficient and Useful"
What do you like best about VanillaSoft? Makes phonathon a much smoother, faster, more efficient and user-friendly operation for callers and potential donors. Lovely customer service team and an adaptive and pretty intuitive space.
BM
Brian M
04/26/18
"Vanillasoft works well for us"
What do you like best about VanillaSoft? Ease of configuring auto-updates and auto web-leads keeps our info up to date and allows us to reach our interested lead very quickly.
AU
Anonymous User
04/25/18
"Over all a really good program"
What do you like best about VanillaSoft? I love the dialing feature and its easy to load leads What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].