9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 411-420 out of 551
AU
Anonymous User
11/23/18
"Amazing Tool"
What do you like best about VanillaSoft? I really like the ability to be able to call, text, vm and email at once What do you dislike about VanillaSoft?
OT
Oliver T
11/21/18
"Fantastic software "
What do you like best about VanillaSoft? Reliability, insight into the pipeline and differentiate between campaigns. What do you dislike about VanillaSoft?
RW
Raymond W
11/15/18
"Nearly What I need for it"
What do you like best about VanillaSoft? I have had callers that I trained in very little time become easily accustomed to the vanilla soft process and system. It is incredibly easy to use and explain to fist time soft phone users.
LD
Lamar D
11/15/18
"So easy to use!"
What do you like best about VanillaSoft? I like the fact that the service is seamless and easy to use. I also like the fact that if i'm having an issue with anything, which is rare, I can call customer service and get immediate help. They're always very helpful.
OM
Olivia M
11/15/18
"VanillaSoft is easy to use and has all the features I need"
What do you like best about VanillaSoft? It is easy to navigate and easy to use and has great features that make my job easy. On the occasion that I have a problem that is either user error or possibly the system has a problem (which is uncommon), customer support swiftly solves my problem.
JD
Jack D
11/15/18
"Vanilla Soft is a salesperson dream CRM "
What do you like best about VanillaSoft? Without a doubt I have made many sales due to Vanilla Soft's easy to use software. The texting feature alone is worth the money. In addition, the reminder feature is wonderful. If you are in sales you simply must use this software. Ease of use. Fast learning curve. Return on investment is quick. Excellent product.
LD
Lamar D
11/15/18
"So easy to use!"
What do you like best about VanillaSoft? I like the fact that the service is seamless and easy to use. I also like the fact that if i'm having an issue with anything, which is rare, I can call customer service and get immediate help. They're always very helpful.
OM
Olivia M
11/15/18
"VanillaSoft is easy to use and has all the features I need"
What do you like best about VanillaSoft? It is easy to navigate and easy to use and has great features that make my job easy. On the occasion that I have a problem that is either user error or possibly the system has a problem (which is uncommon), customer support swiftly solves my problem.
JD
Jack D
11/15/18
"Vanilla Soft is a salesperson dream CRM "
What do you like best about VanillaSoft? Without a doubt I have made many sales due to Vanilla Soft's easy to use software. The texting feature alone is worth the money. In addition, the reminder feature is wonderful. If you are in sales you simply must use this software. Ease of use. Fast learning curve. Return on investment is quick. Excellent product.
AU
Anonymous User
09/05/18
"Very User Friendly and Admin Friendly"
What do you like best about VanillaSoft? I like that it has the ability to customize the fields but yet has a lot of standard fields and layouts that are useful across the board. Their support was great and any new features we wanted to see implemented were if it made sense across all of their user base.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].