9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
Boost sales, collaborate, and grow.
Add to compare
Starts from $80 / User / Month
VanillaSoft Reviews & Ratings
Are you using VanillaSoft?
Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
Filter results
Sort by :
Showing 401-410 out of 551
KB
Krystal B
02/06/19
"Vanilla Software, employee for call center"
What do you like best about VanillaSoft? The layout is easy to use. I have my business info on the left and My Own Note space on the right. What do you dislike about VanillaSoft?
DC
Dean C
02/06/19
"Very Efficient"
What do you like best about VanillaSoft? When you have any other CRM, prospecting for your business can be overwhelming and scare you when you see a whole list of names or businesses to call. VanillaSoft puts just one contact in front of you so you can worry about what's next because you have no idea.
EC
Ernesto C
02/06/19
"great software "
What do you like best about VanillaSoft? Easy to use and if any issues arise you can count with great customer service assistance What do you dislike about VanillaSoft?
KH
Kyle H
02/06/19
"VanillaSoft - best. crm. EVER."
What do you like best about VanillaSoft? The best thing I like about VanillaSoft is how user friendly it is. Very easy to navigate and ensures I stay productive making calls and contacting clients. I would definitely recommend this software to any small business that is needing help with CRM / lead organization.
AU
Anonymous User
02/06/19
"Great tool"
What do you like best about VanillaSoft? Being able to manage all of my appointments and call backs. What do you dislike about VanillaSoft?
BE
Becky E
02/06/19
"Fantastic, Simple"
What do you like best about VanillaSoft? How easy it is and how much important info you can provide in such a simple manner What do you dislike about VanillaSoft?
LT
Luke T
02/06/19
"Fantastic product, works as described. "
What do you like best about VanillaSoft? The ease of use, and the support staff—super expediant and very helpful. Hard to see myself going back to the dark days of the past.
AU
Anonymous User
12/27/18
"Easiest CRM tool that I have ever used."
What do you like best about VanillaSoft? It is so easy to edit the lead contact, send emails, and add notes. What do you dislike about VanillaSoft?
CW
Carmelita W
12/13/18
"I have to use Vanilla Soft to do my call screener/lead verifier"
What do you like best about VanillaSoft? Well on Vanilla soft the idea how easy it is to use the software and dialer and built in CRM to put notes and put the disposition of the phone call after I am done with it and going on to the next phone call.
BB
Ben B
11/26/18
"Vanillasoft is a GREAT CRM"
What do you like best about VanillaSoft? VanillaSoft Makes it easy to work 500+ leads each month. It has a built in script that you can customize for your business. You can send emails and texts that you have prewritten with the click of a button. You can add custom fields. You can use the click to call so you don't need to dial each number. You can program the system to notify you when an email is read.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].