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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 391-400 out of 551

JS

Jennifer S

02/13/19

5 out of 5

"Easy to use system with great features! "

What do you like best about VanillaSoft? Vanilla Soft keeps all my contacts and appointments organized. It allows me to easily do my job and send our auto emails that I can create on my own for specific reasons!

AU

Anonymous User

02/12/19

4.5 out of 5

"Streamlined prospecting"

What do you like best about VanillaSoft? VanillaSoft makes it easy to set up and implement campaigns to target audiences. What do you dislike about VanillaSoft?

JM

Jessika M

02/12/19

5 out of 5

"Excellent marketing tool"

What do you like best about VanillaSoft? I have used VanillaSoft for several years for marketing and advertising. It's a super easy system to navigate and I love that it is web based, so that I am able to use this marketing tool from anywhere. I also love that I am able to toggle from previous updates.

AU

Anonymous User

02/11/19

4 out of 5

"Not perfect...but very good"

What do you like best about VanillaSoft? WeReporting capabilities. Data capture...

AU

Anonymous User

02/11/19

5 out of 5

"Great CRM System"

What do you like best about VanillaSoft? I like that VanillaSoft is so user friendly, extremely customizable and has a phone system that is easy to use. I love the fact that you can send emails right from their system and that you can view your script or the prospect's website, on the same screen that your lead information is on.

BP

Briana P

02/10/19

3.5 out of 5

"Better then most"

What do you like best about VanillaSoft? I like the simplification of one drop down to find all areas of the platform you may need to access. Also, being able to look at the dashboard to see your KPI's along with the rest of your team.

AU

Anonymous User

02/08/19

4 out of 5

"Very easy to use"

What do you like best about VanillaSoft? Navigating the software is super easy. I especially love the calendar integration that is included. It will alert you if you happen to schedule an appointment on top of another one. It also allows you to sync your calendar to your email client. I use GMail and it works flawlessly. I'm able to look at my appointments on the go without having to be at my computer at all times.

AU

Anonymous User

02/07/19

5 out of 5

"Easy to keep notes on all current clients"

What do you like best about VanillaSoft? I love how detailed you can get if you spend time building it the way it best suits your business. I like being able to send clients back to sales guys right into their cue.

SR

Steven R

02/07/19

5 out of 5

"Exellent funtionality. Easy to use! Keep's our company organized! "

What do you like best about VanillaSoft? Organization! We are able to keep all of our reps on the same page, and following our process. Easy to update as needed. VanillaSoft changed the game for us.

AU

Anonymous User

02/07/19

5 out of 5

"Great Tool!"

What do you like best about VanillaSoft? The software allows for easy organization and categorization of sales leads. What do you dislike about VanillaSoft?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].