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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 341-350 out of 551

AU

Anonymous User

09/26/19

4.5 out of 5

"Great tool for sales managers!!"

What do you like best about VanillaSoft? Seamless accessibility to current data that allows admins to coach up What do you dislike about VanillaSoft?

AU

Anonymous User

09/18/19

2 out of 5

"Vanilla Soft Review"

What do you like best about VanillaSoft? CRM for Health Insurance, it works as a dialer for leads What do you dislike about VanillaSoft?

KD

Kathleen D

08/30/19

2.5 out of 5

"Useful but hard transition"

What do you like best about VanillaSoft? I enjoy using the text feature as well as touch to dial and easy report of appointments. What do you dislike about VanillaSoft?

NV

Noah V

08/30/19

2.5 out of 5

"It's taken a while to grasp the features."

What do you like best about VanillaSoft? I enjoy utilizing the touch to call feature as well as the built in texting and email options. Reminder are nice of call backs and appointments.

EG

Ethel G

08/27/19

4 out of 5

"State of the Arts Software "

What do you like best about VanillaSoft? It allows you to stay organized with your leads,follow up and goals that you need to maintain What do you dislike about VanillaSoft?

EG

Ethel G

08/27/19

4 out of 5

"State of the Arts Software "

What do you like best about VanillaSoft? It allows you to stay organized with your leads,follow up and goals that you need to maintain What do you dislike about VanillaSoft?

AU

Anonymous User

08/26/19

4.5 out of 5

"Admission representative"

What do you like best about VanillaSoft? Click to dial and team total goal visualization. What do you dislike about VanillaSoft?

AU

Anonymous User

08/21/19

5 out of 5

"My great VanillaSoft experience!"

What do you like best about VanillaSoft? The fact that it keeps me on my toes / organized. What do you dislike about VanillaSoft?

AT

Arlisa T

08/18/19

5 out of 5

"Great for Sales Oriented Environment"

What do you like best about VanillaSoft? This is the first software program that I've used that prevents others from accidentally taking your leads without your knowledge.

AU

Anonymous User

08/16/19

4.5 out of 5

"Reports are easy to use."

What do you like best about VanillaSoft? Helpful emails updating the sales process. What do you dislike about VanillaSoft?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].