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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 351-360 out of 551

AU

Anonymous User

08/15/19

5 out of 5

"Simple. Easy. Fast."

What do you like best about VanillaSoft? The search function on the admin side of Vanilla Soft makes it easy to find leads quickly What do you dislike about VanillaSoft?

SS

Samantha S

08/14/19

5 out of 5

"VanillaSoft Review"

What do you like best about VanillaSoft? VanillaSoft is easy to use. Very user friend and easy to train new users What do you dislike about VanillaSoft?

AU

Anonymous User

08/09/19

4 out of 5

"Used at Work- No Concerns"

What do you like best about VanillaSoft? Love the dashboard and the queries we can build in Contact Management What do you dislike about VanillaSoft?

AU

Anonymous User

08/09/19

4 out of 5

"Used at Work- No Concerns"

What do you like best about VanillaSoft? Love the dashboard and the queries we can build in Contact Management What do you dislike about VanillaSoft?

AU

Anonymous User

08/08/19

5 out of 5

"Easy to use as drinking water!"

What do you like best about VanillaSoft? I love the ease of getting used to VS, as well as the versatility. I can call with a click, text with a click and resolve with a click.

WB

Whitney B

08/06/19

5 out of 5

"More Convient"

What do you like best about VanillaSoft? I like that it's simple and easy to use. Everything is in plane view and easy to use, there is no need to search for anything when everything is one click away.

AU

Anonymous User

07/29/19

5 out of 5

"Innovative CRM"

What do you like best about VanillaSoft? Very easy to use and set up system. Highly recommend it to any insurance sales company. What do you dislike about VanillaSoft?

KM

Karl M

06/14/19

5 out of 5

"This system has made dialing and my outreach much easier. "

What do you like best about VanillaSoft? I love how there are templates set up for you to save time. What do you dislike about VanillaSoft?

HP

Hanh P

06/14/19

4.5 out of 5

"The only sales and CRM software you'll ever need"

What do you like best about VanillaSoft? I like VanillaSoft because of its simple and easy to use interface that is well designed for a fast-paced and effective workflow. All data are neatly organised so I can always keep track of my leads. On top of that, its built-in email and messaging system provide maximum convenience for me, ultimately making it my only all-in-one platform for work on a daily basis.

WP

Will P

05/27/19

5 out of 5

"Assembly Line"

What do you like best about VanillaSoft? >Cold calling workflow streamlining >CRM

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].