9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $80 / User / Month
VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 331-340 out of 551
AR
Adam R
11/25/19
"Vanillasoft"
What do you like best about VanillaSoft? Easy to use, helps me keep track of anything and everything customer related What do you dislike about VanillaSoft?
BB
Britt B
11/22/19
"Very good contact management - very restrictive calendar functions"
What do you like best about VanillaSoft? The templates seem very extensive and allow for a lot of patron information to be stored. The layout is easy to understand and seems flexible.
SE
Sophia E
11/22/19
"Great Software for the sales professional!"
What do you like best about VanillaSoft? I like the functionality of Vanilla Soft. It helps to keep me organized and more efficient in my workday. It saves time and energy and allows me to keep track of each of my clients in the most professional way.
SE
Sophia E
11/22/19
"Great Software for the sales professional!"
What do you like best about VanillaSoft? I like the functionality of Vanilla Soft. It helps to keep me organized and more efficient in my workday. It saves time and energy and allows me to keep track of each of my clients in the most professional way.
RP
Ricardo P
11/20/19
"Excellent CRM, and customer service - highly recommend "
What do you like best about VanillaSoft? Smooth system - easy to customize and organize all lead info - drop down menu's easy to set up - 1 click emails, 1 click Voice mails, organized shared documents - great support staff willing to assist with all aspects of the software - its set up and use - helping sales team learn the system, and apply filters -
MM
Marianne M
11/20/19
"Sales"
What do you like best about VanillaSoft? I've been using Vanilla Software for over 8yrs now. I've recommended it to other publishers I have networked with over the years. This software helps organizes my contacts very efficiently. Very user friendly also. I am able to spend more time making outgoing calls, and return calls also. My sales have greatly impoved . Customer service and support have been easy to reach when needed. I've had very few issues using this solftware over the years. ...
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AU
Anonymous User
11/20/19
"Very Good"
What do you like best about VanillaSoft? The system was very helpful when calling alumni. What do you dislike about VanillaSoft?
MH
Marissa H
11/20/19
"Review"
What do you like best about VanillaSoft? The software was easy to learn and teach. It made life much easier What do you dislike about VanillaSoft?
DJ
Dierdre J
11/08/19
"The Best Organization at your Fingertips!"
What do you like best about VanillaSoft? The organization that this software gives you is excellent, because thanks to this it improves considerably the communications between customers, end consumers and the company.
AU
Anonymous User
10/15/19
"Buggy and too many steps"
What do you like best about VanillaSoft? features like auto voicemail and report customization What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].