9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 321-330 out of 551
DS
Dave S
11/25/19
"Intuitive and effective"
What do you like best about VanillaSoft? Vanilla Soft is intuitive and very user friendly, that is key for me and allows me more time in talking with customers rather than trying to figure out a confusing CRM system
CD
Chris D
11/25/19
"Great program for lead calling"
What do you like best about VanillaSoft? VinillaSoft has made it incredibly easy for me to call leads and send my premade emails. They are very easy to use and make my business run smoothly.
NP
Nicole P
11/25/19
"I have used VanillaSoft in our Association customer service and it is the best software to work with"
What do you like best about VanillaSoft? I really enjoy using VanillaSoft because it doesn’t have any issues with freezing or delays, it’s very quick to open and has all the required tools to troubleshoot it
CD
Chris D
11/25/19
"Great program for lead calling"
What do you like best about VanillaSoft? VinillaSoft has made it incredibly easy for me to call leads and send my premade emails. They are very easy to use and make my business run smoothly.
DS
Dave S
11/25/19
"Intuitive and effective"
What do you like best about VanillaSoft? Vanilla Soft is intuitive and very user friendly, that is key for me and allows me more time in talking with customers rather than trying to figure out a confusing CRM system
AR
Adam R
11/25/19
"Vanillasoft"
What do you like best about VanillaSoft? Easy to use, helps me keep track of anything and everything customer related What do you dislike about VanillaSoft?
KH
Kass H
11/25/19
"Vanilla Soft - Powerful, User-friendly, Smart, Comprehensive"
What do you like best about VanillaSoft? I like the layout of Vanilla Soft and the numerous adjustable panels. It is a very well-organized and smart system. I also really like the calendar for keeping track of my schedule and tasks as well as those of my colleagues and I like to have the ability to look at the calendar for a day or a work week.
AL
Adam L
11/25/19
"Vanilla soft is easy to use -- Like Vanilla!"
What do you like best about VanillaSoft? I think the layout is really great and it's easy to see all the necessary information and it works great with our ringcentral phones. I like the ability to see my sales stats and run reports that not only help me keep track of the accuracy of my paycheck, but also keep me focused on my sales goals and motivated to hit them.
AL
Adam L
11/25/19
"Vanilla soft is easy to use -- Like Vanilla!"
What do you like best about VanillaSoft? I think the layout is really great and it's easy to see all the necessary information and it works great with our ringcentral phones. I like the ability to see my sales stats and run reports that not only help me keep track of the accuracy of my paycheck, but also keep me focused on my sales goals and motivated to hit them.
NP
Nicole P
11/25/19
"I have used VanillaSoft in our Association customer service and it is the best software to work with"
What do you like best about VanillaSoft? I really enjoy using VanillaSoft because it doesn’t have any issues with freezing or delays, it’s very quick to open and has all the required tools to troubleshoot it
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].