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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

Boost sales, collaborate, and grow.

4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 311-320 out of 551

RD

Robert D

12/05/19

4 out of 5

"VanillaSoft Review: Theater Direct"

What do you like best about VanillaSoft? I like the intuitive design of the contact pages. I'm able to see the information that is helpful to me in an easy place. Everything is fairly easy to find. I like the seamless integration with Ring Central.

GK

Gary K

12/05/19

4.5 out of 5

"Vanilla Soft : Verfied User"

What do you like best about VanillaSoft? The ability to keep detailed information and update a patrons information in real time. The ability to immediately email a patron information and confirmation of their purchases

RD

Robert D

12/05/19

4 out of 5

"VanillaSoft Review: Theater Direct"

What do you like best about VanillaSoft? I like the intuitive design of the contact pages. I'm able to see the information that is helpful to me in an easy place. Everything is fairly easy to find. I like the seamless integration with Ring Central.

MT

Margaret T

11/28/19

4 out of 5

"Great service"

What do you like best about VanillaSoft? The software was easy to use, the format for callers was very user-friendly. It had auto dialing and waited for callers to be ready before dialing. The voicemail drop, although hard to setup, was functional and very efficient.

MT

Margaret T

11/28/19

4 out of 5

"Great service"

What do you like best about VanillaSoft? The software was easy to use, the format for callers was very user-friendly. It had auto dialing and waited for callers to be ready before dialing. The voicemail drop, although hard to setup, was functional and very efficient.

JP

jessica p

11/27/19

3.5 out of 5

"easy to use"

What do you like best about VanillaSoft? the ability to access info on my patrons What do you dislike about VanillaSoft?

AU

Anonymous User

11/26/19

5 out of 5

"Best System for making Cold Calls"

What do you like best about VanillaSoft? The best thing about it is Voicemail drop. You prerecord your vm then with a click of icon you can drop voicemail without having to say it every time.

AU

Anonymous User

11/26/19

5 out of 5

"Best System for making Cold Calls"

What do you like best about VanillaSoft? The best thing about it is Voicemail drop. You prerecord your vm then with a click of icon you can drop voicemail without having to say it every time.

JR

Jacob R

11/26/19

5 out of 5

"VanillaSoft has helped my productivity go through the roof and stress levels through the floor."

What do you like best about VanillaSoft? By using this software I am able to peel back leads, close more sales and make 150 phone calls per day. What do you dislike about VanillaSoft?

JR

Jacob R

11/26/19

5 out of 5

"VanillaSoft has helped my productivity go through the roof and stress levels through the floor."

What do you like best about VanillaSoft? By using this software I am able to peel back leads, close more sales and make 150 phone calls per day. What do you dislike about VanillaSoft?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].