9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $80 / User / Month
VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 281-290 out of 551
BB
Berhan B
05/25/20
"It has changed the speed and quality of service we provide"
What do you like best about VanillaSoft? Lets you control the next step of your process and help you manage your time What do you dislike about VanillaSoft?
AU
Anonymous User
05/22/20
"VS is so easy to use and not complicated like all of the other CRM's out there."
What do you like best about VanillaSoft? I like the ease of use. It's so simple to navigate and I can get things done fast. What do you dislike about VanillaSoft?
AU
Anonymous User
05/21/20
"Lots to learn but great once you get it down."
What do you like best about VanillaSoft? The platform is very customizable, support is quick! What do you dislike about VanillaSoft?
AU
Anonymous User
05/21/20
"Lots to learn but great once you get it down."
What do you like best about VanillaSoft? The platform is very customizable, support is quick! What do you dislike about VanillaSoft?
LL
LaDonna L
05/21/20
"Daily User"
What do you like best about VanillaSoft? Its easy to use and has relatable functions. What do you dislike about VanillaSoft?
DG
Deborah G
05/21/20
"Great support team!"
What do you like best about VanillaSoft? Whenever there is an issue, a quick call away and all your issues are gone. The support team solves anything and everything very quickly you don't have to sit there and spend all day waiting for it to be resolved. Great team!!
AU
Anonymous User
05/21/20
"Great dialer for sales development reps"
What do you like best about VanillaSoft? Click-to-dial feature helps make calling more efficient. VM drop also saves our SDRs a tremendous amount of time on non-connections.
AU
Anonymous User
05/19/20
"recommend"
What do you like best about VanillaSoft? quick functionality, very rarely down.... What do you dislike about VanillaSoft?
MM
Matthew M
05/19/20
"Vanilla Soft is the right stuff!"
What do you like best about VanillaSoft? The ease of use and the way it systematically keeps me on task. What do you dislike about VanillaSoft?
AU
Anonymous User
05/19/20
"recommend"
What do you like best about VanillaSoft? quick functionality, very rarely down.... What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].