9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
Boost sales, collaborate, and grow.
Add to compare
Starts from $80 / User / Month
VanillaSoft Reviews & Ratings
Are you using VanillaSoft?
Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
Filter results
Sort by :
Showing 231-240 out of 551
SP
Sara P
12/10/20
"Works well and easy to use"
What do you like best about VanillaSoft? It's extremely user friendly. I'm technologically challenged and I have no problems with using it. What do you dislike about VanillaSoft?
SK
Steffan K
12/10/20
"The best CRM I have used!"
What do you like best about VanillaSoft? The in depth functionality and ease of use are some of my favorite features, it took me no time at all to figure out the software's basics. Then I discovered all of the built in extra functionality, even the "simple" map feature can be vital tool to help start conversations. Fantastic ability to seamlessly integrate lead sources is also fantastic for our office where we have multiple different lead sources we use every single day.
AU
Anonymous User
12/10/20
"Outstanding CRM"
What do you like best about VanillaSoft? The ease of access and searches. You are able to locate previous customers and track employee dial What do you dislike about VanillaSoft?
CR
Chaz R
12/10/20
"Solid CRM and very user friendly"
What do you like best about VanillaSoft? Very easy to learn as a beginner. The price is extremely reasonable with great add-ons that fit every budget and need. Having multiple numbers to text from is a real asset to get "closer" to the leads. The smart caller ID helps to either call from a different number every time or only from one if you prefer. It's nice to have options.
SP
Sara P
12/10/20
"Works well and easy to use"
What do you like best about VanillaSoft? It's extremely user friendly. I'm technologically challenged and I have no problems with using it. What do you dislike about VanillaSoft?
JQ
Jennifer Q
12/10/20
"Vanilla Soft review"
What do you like best about VanillaSoft? It's very consistent and allows me to keep track of clients I haven't closed, are near to closing, and those who are in the talking/emailing stage. It's very user-friendly!
AU
Anonymous User
12/10/20
"Best addition to an agents source of leads"
What do you like best about VanillaSoft? The instant email options are great and easy to use What do you dislike about VanillaSoft?
BM
Brant M
12/10/20
"Transformational"
What do you like best about VanillaSoft? Easiest and most cost effective system for higher education phone a thons that i have come accross. Customer Support is excellent - user friendly and easy to upload data. Easy to train callers to enter data. Gift processing. Cloud based. Rachel Spencer is amzing and understands the needs of Higher Education.
SK
Steffan K
12/10/20
"The best CRM I have used!"
What do you like best about VanillaSoft? The in depth functionality and ease of use are some of my favorite features, it took me no time at all to figure out the software's basics. Then I discovered all of the built in extra functionality, even the "simple" map feature can be vital tool to help start conversations. Fantastic ability to seamlessly integrate lead sources is also fantastic for our office where we have multiple different lead sources we use every single day.
MF
Michael F
12/10/20
"I recommended VS to a friend's bowling marketing company to track their clients"
What do you like best about VanillaSoft? It makes texting easy with multiple numbers and texting templates What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].