9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 241-250 out of 551
RH
Ryan H
12/10/20
"Necessary!"
What do you like best about VanillaSoft? Keeps track of all of my leads and allows me to schedule appointments, integrate calendars, disposition or just by choosing no contact, the leads will automatically present themselves in an orderly fashion.
JP
joshua p
12/10/20
"incredibly simple"
What do you like best about VanillaSoft? Vanilla soft is extremely user friendly. I really like that I have the ability to quickly and almost effortlessly continue to move from lead to lead. I also love the automated email that gets sent out from certain dispositions . I would highly recommend using the area codes feature for both calling your leads and texting them. Having at least one phone number per state will help increase contact ratio. Having 2-3 different lines will help avoid phone ...
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JQ
Jennifer Q
12/10/20
"Vanilla Soft review"
What do you like best about VanillaSoft? It's very consistent and allows me to keep track of clients I haven't closed, are near to closing, and those who are in the talking/emailing stage. It's very user-friendly!
AU
Anonymous User
12/10/20
"Nothing is perfect, however works very well"
What do you like best about VanillaSoft? How you can dial progressively and keep track of what your productivity is What do you dislike about VanillaSoft?
BM
Brant M
12/10/20
"Transformational"
What do you like best about VanillaSoft? Easiest and most cost effective system for higher education phone a thons that i have come accross. Customer Support is excellent - user friendly and easy to upload data. Easy to train callers to enter data. Gift processing. Cloud based. Rachel Spencer is amzing and understands the needs of Higher Education.
AU
Anonymous User
12/10/20
"Best addition to an agents source of leads"
What do you like best about VanillaSoft? The instant email options are great and easy to use What do you dislike about VanillaSoft?
AU
Anonymous User
12/10/20
"Outstanding CRM"
What do you like best about VanillaSoft? The ease of access and searches. You are able to locate previous customers and track employee dial What do you dislike about VanillaSoft?
CR
Chaz R
12/10/20
"Solid CRM and very user friendly"
What do you like best about VanillaSoft? Very easy to learn as a beginner. The price is extremely reasonable with great add-ons that fit every budget and need. Having multiple numbers to text from is a real asset to get "closer" to the leads. The smart caller ID helps to either call from a different number every time or only from one if you prefer. It's nice to have options.
AU
Anonymous User
12/10/20
"Very reliable and always quick and to the point. Simplicity is key"
What do you like best about VanillaSoft? The scheduling appointments section, along with VS Connect What do you dislike about VanillaSoft?
AU
Anonymous User
12/10/20
"Efficient and easy to use"
What do you like best about VanillaSoft? easy to work the system such as resulting calls and scheduling callbacks What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].