9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 151-160 out of 551
MD
Michael D
08/16/21
"the software works for you, not against you"
What do you like best about VanillaSoft? simplicity, easy navigation and no complications to understand. as efficient as a software ive ever encountered. What do you dislike about VanillaSoft?
AU
Anonymous User
08/16/21
"Very satisfied with VS"
What do you like best about VanillaSoft? The ease of use, responsiveness of support, great all round crm tool What do you dislike about VanillaSoft?
MD
Michael D
08/16/21
"the software works for you, not against you"
What do you like best about VanillaSoft? simplicity, easy navigation and no complications to understand. as efficient as a software ive ever encountered. What do you dislike about VanillaSoft?
AU
Anonymous User
08/16/21
"Cost to much"
What do you like best about VanillaSoft? Being able to keep good notes to follow up with client's that not ready to purchase What do you dislike about VanillaSoft?
AU
Anonymous User
08/16/21
"Great software"
What do you like best about VanillaSoft? The software makes our job much easier the way all the contacts are routed What do you dislike about VanillaSoft?
NS
Neil S
07/27/21
"Very Intuitive CRM"
What do you like best about VanillaSoft? Been using Vanilla Soft for 7 months now and it is just absolutely amazing. Makes our job a lot efficient, effective and accurate. The best thing about it is the routing of contacts is so intuitive, the report is fantastic and the nurturing system like email drips, auto-email, auto-dial, etc are spot on.
AU
Anonymous User
07/27/21
"Streamlined CRM ideal for our business"
What do you like best about VanillaSoft? Easy to use interface, flexible options, good support team. What do you dislike about VanillaSoft?
NS
Neil S
07/27/21
"Very Intuitive CRM"
What do you like best about VanillaSoft? Been using Vanilla Soft for 7 months now and it is just absolutely amazing. Makes our job a lot efficient, effective and accurate. The best thing about it is the routing of contacts is so intuitive, the report is fantastic and the nurturing system like email drips, auto-email, auto-dial, etc are spot on.
TR
Timeka R
05/14/21
"VanillaSoft was the solution we needed to elevate our calling program."
What do you like best about VanillaSoft? I like having a calling program that I can customize to best meet our needs. What do you dislike about VanillaSoft?
BS
Brittany S
05/11/21
"Love this team and product!"
What do you like best about VanillaSoft? The support has been phenomenal. I have never worked with such an attentive vendor. They called me the year before last and I didn't have it in the budget. Even though they didn't make a sale that day, they still wished me the best. The next year, I had to find the money in my budget and they treat me like I've paid them a limitless amount of money. They are truly invested in me as a client and have done everything to make sure I'm successful and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].