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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 141-150 out of 551

MS

Melanie S

08/24/21

5 out of 5

"I use this for all sales!"

What do you like best about VanillaSoft? I like the option to have progressive dialing turned on and off. I also appreciate being able to mask my phone number to business line.

AU

Anonymous User

08/18/21

5 out of 5

"Vanilla Soft Data"

What do you like best about VanillaSoft? It is easy to track data and modify reports What do you dislike about VanillaSoft?

AU

Anonymous User

08/18/21

5 out of 5

"Vanilla Soft Data"

What do you like best about VanillaSoft? It is easy to track data and modify reports What do you dislike about VanillaSoft?

AU

Anonymous User

08/16/21

5 out of 5

"VanillaSoft is my go-to. I love it!"

What do you like best about VanillaSoft? When you hang up with on lead it auto-calls the next! What do you dislike about VanillaSoft?

AU

Anonymous User

08/16/21

5 out of 5

"Great platform"

What do you like best about VanillaSoft? I love how simple this CRM system is to use but most importantly the way this CRM stays up to date with the latest info about the industry.

AU

Anonymous User

08/16/21

5 out of 5

"Great platform"

What do you like best about VanillaSoft? I love how simple this CRM system is to use but most importantly the way this CRM stays up to date with the latest info about the industry.

AU

Anonymous User

08/16/21

5 out of 5

"Cost to much"

What do you like best about VanillaSoft? Being able to keep good notes to follow up with client's that not ready to purchase What do you dislike about VanillaSoft?

AU

Anonymous User

08/16/21

5 out of 5

"Great software"

What do you like best about VanillaSoft? The software makes our job much easier the way all the contacts are routed What do you dislike about VanillaSoft?

AU

Anonymous User

08/16/21

5 out of 5

"VanillaSoft is my go-to. I love it!"

What do you like best about VanillaSoft? When you hang up with on lead it auto-calls the next! What do you dislike about VanillaSoft?

AU

Anonymous User

08/16/21

5 out of 5

"Very satisfied with VS"

What do you like best about VanillaSoft? The ease of use, responsiveness of support, great all round crm tool What do you dislike about VanillaSoft?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].