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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

Boost sales, collaborate, and grow.

4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Are you using VanillaSoft?

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 131-140 out of 551

JV

Joe V

11/11/21

4.5 out of 5

"Keeps all prospects and clients in a prospective reminder at all times."

What do you like best about VanillaSoft? Vanilla Soft helps you weed out the companies you don't want or can not do business with but keeps the companies you want to do business with within your database.

AU

Anonymous User

11/11/21

4.5 out of 5

"VanillaSoft is very convenient and is very efficient in getting in contact with a lot of people."

What do you like best about VanillaSoft? I like the ease of use and how quickly I can contact people. What do you dislike about VanillaSoft?

AU

Anonymous User

11/09/21

4 out of 5

"A good CRM but needs improvement"

What do you like best about VanillaSoft? The simplicity of Vanilla Soft CRM is great for novice & expert alike What do you dislike about VanillaSoft?

AU

Anonymous User

11/09/21

4 out of 5

"A good CRM but needs improvement"

What do you like best about VanillaSoft? The simplicity of Vanilla Soft CRM is great for novice & expert alike What do you dislike about VanillaSoft?

AP

Anna P

11/09/21

4.5 out of 5

"Director of Admissions"

What do you like best about VanillaSoft? The Dashboard is a powerful tool to track admissions reps activity daily, weekly and monthly. What do you dislike about VanillaSoft?

AU

Anonymous User

11/09/21

4.5 out of 5

"Vanilla Soft Review"

What do you like best about VanillaSoft? Vanilla Soft is very easy to use. There are lots of tools to use within the software. What do you dislike about VanillaSoft?

AU

Anonymous User

11/09/21

4.5 out of 5

"My experience with Vanilla Soft"

What do you like best about VanillaSoft? It's very effective in my everyday usage as far as sales leads and tracking sales and processing new sales What do you dislike about VanillaSoft?

CB

cortney b

08/24/21

5 out of 5

"Innovative"

What do you like best about VanillaSoft? Can connect with a softphone and makes dialing alot easier. What do you dislike about VanillaSoft?

CB

cortney b

08/24/21

5 out of 5

"Innovative"

What do you like best about VanillaSoft? Can connect with a softphone and makes dialing alot easier. What do you dislike about VanillaSoft?

MS

Melanie S

08/24/21

5 out of 5

"I use this for all sales!"

What do you like best about VanillaSoft? I like the option to have progressive dialing turned on and off. I also appreciate being able to mask my phone number to business line.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].