9.3
SpotScore
VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons
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VanillaSoft Reviews & Ratings
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Spotsaas Editor’s POV
VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more
VanillaSoft pros and cons
Designed for volume calls, making it efficient for outbound calling needs.
User-friendly interface with easy implementation, suitable for quick team adoption and daily use.
Calender integration for scheduling and managing leads at correct time zones.
Reliable with automated correction on client info and calls, enhancing accuracy.
Limited customization options and features may be overwhelming for new users without sufficient support.
Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.
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Showing 101-110 out of 551
VW
Veroncia W
02/17/22
"lots available but could use some more"
What do you like best about VanillaSoft? everything is pretty much customizable. I use it in my daily position as a national sales representative. I call out using the vs connect and all my leads are generated from the VS page
VW
Veroncia W
02/17/22
"lots available but could use some more"
What do you like best about VanillaSoft? everything is pretty much customizable. I use it in my daily position as a national sales representative. I call out using the vs connect and all my leads are generated from the VS page
AU
Anonymous User
02/17/22
"All in one place!"
What do you like best about VanillaSoft? Vanillasoft is a great way to keep all of my contacts organized. They allow me to set appointments for calls and remind me when I need to follow up. I've never used another CRM, so I can't compare, but it's definitely user friendly.
AU
Anonymous User
02/16/22
"Vanillasoft for the Professional"
What do you like best about VanillaSoft? The customer service is the best i've come across. Any time there's been a problem they've been helpful and knowledgeable.
JL
Jazmine L
02/15/22
"VanillaSoft has been extremely well to me."
What do you like best about VanillaSoft? The progressive dialer helps me out a lot. It keeps me focused and makes it difficult to go astray from my duties. Thank you for allowing me the choice to turn on and off depending on what task needs my primary focus.
JL
Jazmine L
02/15/22
"VanillaSoft has been extremely well to me."
What do you like best about VanillaSoft? The progressive dialer helps me out a lot. It keeps me focused and makes it difficult to go astray from my duties. Thank you for allowing me the choice to turn on and off depending on what task needs my primary focus.
JS
Joseph S
02/15/22
"I've been working with Vanilla Soft for 6 months now and find it a user friendly tool."
What do you like best about VanillaSoft? My favorite feature is the multi-windows at the same time. They make it easy to move information around. I use GHL crm. I am not familiar with any of the competitors.
AL
ADAM L
02/14/22
"HAD THEM FOR YEARS!"
What do you like best about VanillaSoft? THE APPOINTMENT SETTING AND CUSTOMER SERVICE CRM SIDES ARE THE BEST AND VOICE DROPS TEXTING IS VERY HELPFULL AND ZAPIER CONNECT IS AMAZING
AU
Anonymous User
02/14/22
"Director of Annual Giving"
What do you like best about VanillaSoft? The ease of using Vanilla Soft and the customer service. What do you dislike about VanillaSoft?
AU
Anonymous User
02/14/22
"Director of Annual Giving"
What do you like best about VanillaSoft? The ease of using Vanilla Soft and the customer service. What do you dislike about VanillaSoft?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].