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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

Are you using VanillaSoft?

Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 111-120 out of 551

MJ

Madison J

02/14/22

5 out of 5

"Easy and efficient!"

What do you like best about VanillaSoft? The easy organizing and flow of my work. What do you dislike about VanillaSoft?

MJ

Madison J

02/14/22

5 out of 5

"Easy and efficient!"

What do you like best about VanillaSoft? The easy organizing and flow of my work. What do you dislike about VanillaSoft?

AL

ADAM L

02/14/22

5 out of 5

"HAD THEM FOR YEARS!"

What do you like best about VanillaSoft? THE APPOINTMENT SETTING AND CUSTOMER SERVICE CRM SIDES ARE THE BEST AND VOICE DROPS TEXTING IS VERY HELPFULL AND ZAPIER CONNECT IS AMAZING

AA

alia a

01/14/22

4 out of 5

"Great work tool"

What do you like best about VanillaSoft? Friendly is not too crazy, and very easy to understand What do you dislike about VanillaSoft?

AA

alia a

01/14/22

4 out of 5

"Great work tool"

What do you like best about VanillaSoft? Friendly is not too crazy, and very easy to understand What do you dislike about VanillaSoft?

MN

Mary N

01/08/22

5 out of 5

"VanillaSoft an AMAZING CRM system that ROCKs the sales process."

What do you like best about VanillaSoft? Vanillasoft's customizable voice and text message templates are so easy to set up and function great. The system is simple to use and integrates with my cell phone so that all client voicemails and text messages are relayed to my cell phone number, which enables my immediate follow-up. The dialing system is excellent, and the ability to leave voice messages as soon as the voicemail picks up speeds up the process of making a lot more calls. Vanilla ...

Read more

MN

Mary N

01/08/22

5 out of 5

"VanillaSoft an AMAZING CRM system that ROCKs the sales process."

What do you like best about VanillaSoft? Vanillasoft's customizable voice and text message templates are so easy to set up and function great. The system is simple to use and integrates with my cell phone so that all client voicemails and text messages are relayed to my cell phone number, which enables my immediate follow-up. The dialing system is excellent, and the ability to leave voice messages as soon as the voicemail picks up speeds up the process of making a lot more calls. Vanilla ...

Read more

BW

Brian W

12/16/21

5 out of 5

"VanillaSoft has been a godsend for my final expense business. As a FIRST YEAR AGENT, I made 6Figs."

What do you like best about VanillaSoft? The ease of use, the saved notes, the ability to create callbacks and the project creation which allows for total control of your business,

BW

Brian W

12/16/21

5 out of 5

"VanillaSoft has been a godsend for my final expense business. As a FIRST YEAR AGENT, I made 6Figs."

What do you like best about VanillaSoft? The ease of use, the saved notes, the ability to create callbacks and the project creation which allows for total control of your business,

JP

Jennifer P

12/10/21

4 out of 5

"v-softy"

What do you like best about VanillaSoft? Easy to use and learn. Not rocket science. What do you dislike about VanillaSoft?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].