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9.3

SpotScore

VanillaSoft - Sales Engagement Software

VanillaSoft Reviews in July 2026: User Ratings, Pros & Cons

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4.4

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VanillaSoft Reviews & Ratings

4.4

Very Good

Based on 965 ratings & 551 reviews

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Rating Distribution

Excellent

(425)

Very Good

(99)

Good

(19)

Poor

(6)

Terrible

(2)

Spotsaas Editor’s POV

VanillaSoft is built for high-volume outbound calling. The platform excels at time-zone-aware dialing and calendar integration, which reduces manual scheduling work. Text drip campaigns are functional and straightforward to set up. Before shortlisting, verify that the software handles your call types—users report issues with Medicare calls specifically, so test ...Read more

VanillaSoft pros and cons

  • Designed for volume calls, making it efficient for outbound calling needs.

  • User-friendly interface with easy implementation, suitable for quick team adoption and daily use.

  • Calender integration for scheduling and managing leads at correct time zones.

  • Reliable with automated correction on client info and calls, enhancing accuracy.

  • Limited customization options and features may be overwhelming for new users without sufficient support.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities.

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Showing 91-100 out of 551

ED

Eric D

03/08/22

4 out of 5

"VanillaSoft Goes Hard in the Paint"

What do you like best about VanillaSoft? The flexibility and adaptability of the program to meet my needs is what stands out to me as best. I can make this thing do just about anything I want. Its like being able to create a custom-tailored CRM for me and me alone. What do I want? Its available!

ED

Eric D

03/08/22

4 out of 5

"VanillaSoft Goes Hard in the Paint"

What do you like best about VanillaSoft? The flexibility and adaptability of the program to meet my needs is what stands out to me as best. I can make this thing do just about anything I want. Its like being able to create a custom-tailored CRM for me and me alone. What do I want? Its available!

AU

Anonymous User

02/22/22

5 out of 5

"It is very useful for making calls at a fast pace"

What do you like best about VanillaSoft? I enjoy the easy access to various codes for calls. It is an easy website to navigate for anyone, even those who have never used a calling website before. It also makes communicating with coworkers easier

NF

Nicholas F

02/22/22

5 out of 5

"VS"

What do you like best about VanillaSoft? Calendar Updates, VS phone and the fact that it makes my life easier by scheduling things on a day to day basis. I would recommend to any co-worker or friend

AU

Anonymous User

02/17/22

4 out of 5

"All in one place!"

What do you like best about VanillaSoft? Vanillasoft is a great way to keep all of my contacts organized. They allow me to set appointments for calls and remind me when I need to follow up. I've never used another CRM, so I can't compare, but it's definitely user friendly.

AU

Anonymous User

02/17/22

4.5 out of 5

"Great Product"

What do you like best about VanillaSoft? Straight forward, Screens are simple layout What do you dislike about VanillaSoft?

JT

Jordan T

02/17/22

5 out of 5

"Sales Rep"

What do you like best about VanillaSoft? whenever I have an issue, VS is always there for me, What do you dislike about VanillaSoft?

BW

Beckett W

02/17/22

5 out of 5

"Great Product"

What do you like best about VanillaSoft? I like the fact that the product is very fast and has great connection to the backend servers so that the program works time and time efficiently again. Great UI.

BW

Beckett W

02/17/22

5 out of 5

"Great Product"

What do you like best about VanillaSoft? I like the fact that the product is very fast and has great connection to the backend servers so that the program works time and time efficiently again. Great UI.

DC

David C

02/17/22

5 out of 5

"Ideal"

What do you like best about VanillaSoft? I am a small business owner and we needed an easy-to-use database to keep track of incoming inquiries. Vanilla Soft was ideal and perfect for our requirements.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].