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9.3

Spot Score

UVdesk - Help Desk Software

UVdesk Reviews in June 2026: User Ratings, Pros & Cons

Customer service made easy, with UVdesk.

4.6

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Starts from $16 / Month when Billed Yearly, also offers free forever plan

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UVdesk Reviews & Ratings

4.6

Excellent

Based on 72 ratings & 82 reviews

Rating Distribution

Excellent

(78)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

UVdesk offers a rich set of features that enhance customer service efficiency. Its intuitive design and powerful reporting capabilities make it a strong contender in the help desk software market.Read more

UVdesk pros and cons

  • User-friendly interface

  • Comprehensive feature set

  • Robust reporting tools

  • Effective knowledge management

  • Limited third-party integrations

  • Can be overwhelming for new users

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Showing 61-70 out of 82

TT

tekstil türkiye

03/14/20

5 out of 5

very very easy and simple

very very easy and simple. good app.

R

Russ

03/03/20

5 out of 5

Working with the team was very easy

Working with the team was very easy. They keep me up to date with the progress and anything they needed was in detail. Event with a few issues that was not in there control was found and was able to find a solution between us. I would not hesitate to use them in future projects.

RP

Rahul Patel

02/27/20

5 out of 5

Excellent

Good interface and easy to use software Very helpful support staffThanks:)Regards Rahul Patel

FA

Fahad Azam

02/22/20

5 out of 5

UV Desk covers the most important…

UV Desk covers the most important features of a ticketing system and a very good choice to deploy as a Support Application. The best thing is their support which is very proactive and responds quickly.Thank you for your services.

ST

Sulochan Thapa

02/07/20

5 out of 5

Superb Software, Incredible Team

The application is itself robust and very user-friendly. But the Support team is what makes it incredible.Within 2 days our helpdesk system is up and running.Best Wishes to UVDesk Team.

M

Mehdi

01/31/20

5 out of 5

Nice tool and Free

Nice tool and Free ! But the top is their support. Reactive and skilled. Definitively a good choice. Thanks

L

Laurentiu

01/27/20

5 out of 5

Great product (community-skeleton) and…

Great product (community-skeleton) and really AWESOME support staff. They fixed all issues I found in the most reasonable time. Thanks a lot.

YA

yuki amano

12/05/19

5 out of 5

excellent software and easy to use

excellent software and easy to use

SG

Samuel G

11/07/19

4.5 out of 5

UVdesk is a help desk service that can be integrated with any application

What do you like best? UVdesk is a multichannel ticket management system that can be integrated into different applications to improve customer communication. What I like most about this software is that it integrates with the best known and used social networks in the world, such as Facebook and Twitter. Another very important feature is that it has a knowledge base that can generate frequent questions and answers. I also like your Agent Insights tool, which allows you to measure the ...

Read more

GA

Gudisa Adisu

11/05/19

5 out of 5

The UVdesk product is excellent…

The UVdesk product is excellent product.Their employer are properly support their members who join UVdesk product.So every programmer please join this UVdesk you can success!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].