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9.3

Spot Score

UVdesk - Help Desk Software

UVdesk Reviews in June 2026: User Ratings, Pros & Cons

Customer service made easy, with UVdesk.

4.6

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Starts from $16 / Month when Billed Yearly, also offers free forever plan

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UVdesk Reviews & Ratings

4.6

Excellent

Based on 72 ratings & 82 reviews

Rating Distribution

Excellent

(78)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(2)

Spotsaas Editor’s POV

UVdesk offers a rich set of features that enhance customer service efficiency. Its intuitive design and powerful reporting capabilities make it a strong contender in the help desk software market.Read more

UVdesk pros and cons

  • User-friendly interface

  • Comprehensive feature set

  • Robust reporting tools

  • Effective knowledge management

  • Limited third-party integrations

  • Can be overwhelming for new users

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Showing 71-80 out of 82

NN

Nativo Network

10/04/19

5 out of 5

excellent service

the guys from UVdesk solved all my problems with this system thank you very much

NR

Nandha Ra

08/19/19

5 out of 5

Excellent support system and suppport…

Excellent support system and support by uv help desk

MU

Meltem Uğur

06/28/19

5 out of 5

We would like to thank Himani for her…

We would like to thank Himani for her detailed and polite attitude.

CH

Chistopher Hablet

06/13/19

5 out of 5

Great help support 😄

Great help support 😄

RJ

Rakesh Ji

05/23/19

5 out of 5

This software is very good for…

This software is very good for Ticketing in Corporate

M

Michael

05/16/19

5 out of 5

Great support!

Great support!

L

Login@365

05/08/19

5 out of 5

Vidhushi Singh explained us each and…

Vidhushi Singh explained us each and every functionality. She answered all our questions. The Uvdesk software is brilliant. So far from what we have seen, it fits our requirements well. We are looking forward to buying and using this software in our organization. We are sure our staff will find this software very useful and time saver. Thanks so much and keep up the great work!

S

Stephane

04/30/19

5 out of 5

actually i didn't tested enough the…

actually i didn't tested enough the software. My rating is only for the support, that is suprisingly very reactive and professionnal for the opensource use.

SA

Syed Arish

04/30/19

5 out of 5

Best open source helpdesk application

Best open source helpdesk application. Professional support team to help in all kind of issues resolution. Highly recommend it.

JS

John Signe

04/25/19

5 out of 5

Himani has been great

Himani has been great! She took the time to walk me through every step. I never felt that I am asking a stupid question.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].