9.3
Spot Score

UVdesk Reviews in June 2026: User Ratings, Pros & Cons
Customer service made easy, with UVdesk.
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Starts from $16 / Month when Billed Yearly, also offers free forever plan
UVdesk Reviews & Ratings
Spotsaas Editor’s POV
UVdesk offers a rich set of features that enhance customer service efficiency. Its intuitive design and powerful reporting capabilities make it a strong contender in the help desk software market.Read more
UVdesk pros and cons
User-friendly interface
Comprehensive feature set
Robust reporting tools
Effective knowledge management
Limited third-party integrations
Can be overwhelming for new users
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Showing 51-60 out of 82
ST
Simeon Thomas
08/25/20
Either way you win!
We were looking for something that would allow us to manage our customers, we also wanted something open source so that we could customize it. Well with UV Desk you get enterprise customers service, along with the ability to customize and re brand as an your own product. On top of that the price is right!
EY
Ercan Yuzuk
08/14/20
great and recommend
I stopped looking for another solution thanks to uvdesk.
RA
Ronn Apsis
07/31/20
great software, amazing support
even just installing the community fork they had almost immediate response. Allowing me to see the software in action got me even more excited to give it a test drive!
FC
Fatima Chahrour
06/30/20
recommended
recommended
BP
Boon Peng
06/25/20
It is simple and easy to use...Great web application
A great user interface, nice feature function, and simple to use.Facing issue during installation due to missing tables. Very quick response from the support team to address the issue.
JO
João Otavio Gonçalves Calis
06/05/20
very good
very good free helpdesk tool
BS
Benison Sandoval
05/23/20
Thumbs up for the UVDesk Team!
Just finished the installation of the community-skeleton. Got trouble at the beginning but the UVDesk Team responded to it quickly. Need to do more tweaks but I already love it.UVDesk is simple, user-friendly and very functional.
RM
Risha Mahabir
05/06/20
The support provided to me was very…
The support provided to me was very helpful and assisted in the seamless setup of the product. Grateful for all the assistance provided. Great team.Thanks
A
AD
04/22/20
I like simple and fast UI
I like simple and fast UI. Custom rules (workflows) is the most useful thing for us. Most helpdesk systems have pretty poor notifications configuration, but not UVdesk.Support is great also! And fast!
FB
Farhad Barati
03/20/20
UVdesk help us to deploy our Ticketing…
UVdesk help us to deploy our Ticketing platform with our native language. that's perfect.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].