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9.3

Spot Score

UVdesk - Help Desk Software

UVdesk Reviews in June 2025: User Ratings, Pros & Cons

Customer service made easy, with UVdesk.

4.6

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Starts from $16/Month when Billed Yearly, also offers free forever plan

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UVdesk Reviews & Ratings

4.6

Excellent

Based on 72 ratings & 82 reviews

Rating Distribution

Excellent

(78)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(2)

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Showing 41-50 out of 82

GL

Guillaume Lepage

12/29/20

5 out of 5

Free support!

Excellent support very quick and answers all my question even for open source project!

SC

Shiv Capoor

12/18/20

5 out of 5

Extremely helpful support and a great platform

Extremely helpful support and a great platform. Faced minor challenges while setting up the self-hosted open-source version, but the support team was very prompt and helpful in resolving my issues.

R

Reza

12/18/20

5 out of 5

Support

Excellent support, thanks.

SI

Sudeep IMC

12/14/20

5 out of 5

Recommendable service

The experience with UvDesk was great. It's awesome as a ticketing system. Initially, we faced difficulties in their support but that was due to the holidays. But after that, we are getting better responses from them

ML

Martin Lehotsky

12/03/20

5 out of 5

Perfect work!

Perfect work!

HJ

Hirock Jyoti Baruah

11/20/20

1 out of 5

No documentation or any video on…

No documentation or any video on YouTube on full installation process from beginning to end. The given installation process are not useful. Need to improve support for the software.

AN

Amir Nikpour

10/10/20

5 out of 5

Good opensource software

Good opensource software. Excellent support.

HD

Horta Digitalis

09/30/20

5 out of 5

Fast answer

Fast answer, Good Job!!!

AY

Alejandro Yachan

09/25/20

5 out of 5

Very good product

UVDESK has all the characteristics of a well thought out product with functionalities perfectly adapted to the expectations that I have for use in my company, such as the customization of rules, typed responses, the definition of flows and, particularly, the flexibility that gives their interoperability with emails.It also has a comfortable and simple enough interface for administrators, operators and clients.In short, the product is extraordinary and I recommend it blindly.The support is ...

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A

AmalgamatedSecurity

09/02/20

5 out of 5

Uvdesk is very helpful and provides…

Uvdesk is very helpful and provides accurate guidance on how to resolve issues. Thanks for their help.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].