9.7
Spot Score
UserTesting Reviews in June 2026: User Ratings, Pros & Cons
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UserTesting offers custom pricing plan
UserTesting Reviews & Ratings
Spotsaas Editor’s POV
UserTesting is a platform that offers users the opportunity to earn extra income by providing feedback on various tests and interviews. Despite some challenges reported by users, such as biased customer reviews and occasional technical issues, UserTesting has its strengths. One of the key benefits of UserTesting is its user-friendly interface, allowing ...Read more
UserTesting pros and cons
Enables users to earn extra income by participating in tests and interviews.
User-friendly interface, making it easy to sign up and start testing.
Provides a platform for quick feedback and user reviews on products and services.
Legitimate platform that pays users as promised, offering a source of additional income.
Lack of adequate customer support, leading to frustration when users encounter issues.
Inconsistent test availability, with users sometimes needing to wait for tests they qualify for.
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Showing 981-990 out of 1263
AU
Anonymous User
03/27/20
"Necessary for understanding your user"
What do you like best about UserTesting? UserTesting has the largest user base in their panel, and they let you get really specific, so you can really narrow down to your target audience.
KY
Kamron Y
03/27/20
"A valuable tool for any QA team."
What do you like best about UserTesting? Constantly developing and testing customer experience is an absolute must for any eCommerce business - and UserTesting is the first tool that we use for this.
UI
User in Consumer Goods
03/27/20
"Overall great experience with opportunity to be better with more interactive help and screening."
What do you like best? Easy to get started and run a test quickly with high confidence that we'll get back actionable results.
BH
Ben H
03/27/20
"Best customer feedback tool I've used."
What do you like best about UserTesting? There are two things that really make UT stand out over other platforms I've used. 1. The speed at which you get feedback (I've never had a test take more than a couple hours).
KH
Kerstin H
03/27/20
"Love UserTesting!"
What do you like best about UserTesting? Being at a startup, things move really quickly and I need research results fast! UserTesting allows me to run research studies end-end within a week and provide valuable feedback to my team!
PF
Pierre F
03/27/20
"UserTesting is an indispensable tool to any good UX Designer :)"
What do you like best about UserTesting? It allows to setup a test, get result, analyse them and act on them extremely fast. If you were to do real world lab test the process would take weeks, here it usually takes me a day from test ideation to analysis.
CB
Christopher B
03/27/20
"A Great Tool for Gathering User Insights"
What do you like best about UserTesting? The biggest upside of UserTesting is their participant pool and filtering abilities. I can find current customers of our business, people who have never heard of our company, or even people who used to use the site but now don't in such little time! Creating tests are fairly effortless, though it takes time and practice to perfect the tests and gather the best insights possible. There are an unlimited number of tasks and questions you can provide to ...
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AU
Anonymous User
03/27/20
"It took some time to get going, but worth the effort"
What do you like best about UserTesting? There are many positive aspects to UserTesting, but the speed of getting responses to a question is my favorite benefit. It is easy to set up a survey, and responses start to flow in after about ten minutes.
UI
User in Transportation/Trucking/Railroad
03/27/20
"Quickly find user behavior insights to understand website interaction"
What do you like best? hearing from our customers as they engage on our website so we can monitor clicks, movement, and scrolling as well as user expectations of our site
AU
Anonymous User
03/27/20
"Quickly find user behavior insights to understand website interaction"
What do you like best about UserTesting? hearing from our customers as they engage on our website so we can monitor clicks, movement, and scrolling as well as user expectations of our site
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].