UserTesting Reviews in June 2026: User Ratings, Pros & Cons

"Couldn't work without it"

What do you like best? The best feature by far is just being able to recruit my target audience within minutes. The time and effort it saves is invaluable.

"UserTesting is really good for Usability Testing, but be cautious of "Professional Testers""

What do you like best about UserTesting? The tools for setting up a test, as well as for evaluation and note taking are really helpful. What do you dislike about UserTesting?

"A great way to do fast and accurate research - but subscriptions too costly for some companies"

What do you like best? UserTesting is amazing at empowering you to conduct research.

"User Testing review"

What do you like best? Quick and easy access to real product feedback; videos of people using our product; easy test set up; great features to take notes or create clips from recordings; ability to follow up with user testers afterwards

"Usertesting Has Transformed the Way We Think About Consumer Feedback"

What do you like best? Implementing UserTesting has helped us encourage a consumer-centric mindset as we develop our marketing messaging. Our stakeholders now ask to test their questions through UserTesting, as they know that feedback will be provided quickly and will keep the project on track. UserTesting's platform is intuitive and offers templates that make gathering feedback a breeze. There are plenty of participants, and tests tend to be fully complete within a couple hours. Analysis ...

"Quick feedback and product iteration"

What do you like best? We are able to have truely agile product development with User Testing because of their quick filling and creation of tests. The templates are great places to start any sort of test, and we are able to iterate on our product ideas incredibly quickly.

"On-demand customer feedback from wherever I work."

What do you like best about UserTesting? It's fast, cost-efficient and doesn't burden me with logistics of in-lab testing. I really like the feature to select my target audience and testing platform. Collecting remote customer feedback is particularly useful since it makes the participants have the familiarity and comfort of their own setup. This provides me an accurate display of a user's digital experience as they navigate the tasks of my test. I also like the screener questionnaire since ...

"User-friendly, efficient testing platform"

What do you like best? Really easy to set up user tests, with lots of helpful question types. Great template tasks as well, very handy when splitting testing with colleagues that have less experience with testing. Very quick turn around times, and good quality videos and feedback.

"UT Review"

What do you like best about UserTesting? 1. access to wide array of users 2. templates for tests

"Big fan!"

What do you like best about UserTesting? I'm a big fan of using the platform! The ability to capture quick feedback from our target customers couldn't be easier or quicker. You can launch and complete a study in a single day. Or, if you're like me, you can launch a study on a Friday afternoon (while sipping your favorite beverage), and review all the responses on Monday morning (while sipping your favorite coffee). Share the videos with colleagues, or export the results and share with the ...